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Zuora Analytics troubleshooting guide

Zuora

Zuora Analytics troubleshooting guide

This article lists common errors that may occur in Zuora Analytics and the possible causes and solutions.

Invalid permissions

You do not have permission to access this feature. Only administrators can access this feature. If you want to switch from standard users to administrators, contact the Zuora Administrator in your organization. For details about Analytics roles and how to switch roles, see Analytics roles.

Card is view-only

You are a standard Analytics user and do not have permission to edit a card. Only administrators can edit a card. If you want to switch from standard users to administrators, contact the Zuora Administrator in your organization. For details about Analytics roles and how to switch roles, see Analytics roles.

This card has invalid filters

Some of the filters in your card are incomplete. No values are specified for the conditions. Ensure that values are specified for all filters.

analytics_invalid_filter_2.png

If you started adding a filter but didn't select a field, when you save the card, this error will occur.  Click the delete icon to delete an empty filter.

analytics_invalid_filter.png