This feature is in Limited Availability. If you wish to have access to the feature, submit a request at Zuora Global Support.
Only the entity administrators have permission to manage user accesses. You need to finish the following steps to grant an entity user access to other entities:
If the entity administrator who sends the access request is also the administrator of the entity that the user wants to access, the access request will be automatically accepted. In such cases, you do not need to perform this step. For example, a user of the Europe entity wants to access the UK entity. An administrator of the Europe entity sends a user access request to the UK entity. If this administrator is also given access to the UK entity and assigned as the UK entity administrator, the access request is automatically accepted in the UK entity.
You must send the user access request from the entity in which the user is created.
To send a user access request from the Zuora UI:
The administrator can only request a user access to the entities they have permission to access. Those entities that the administrator does not have permission to access are grayed out.
To send user access requests from the REST API, see Send user access requests.
You must accept the user access request in the entity that the user wants to access.
To accept the user access request from the Zuora UI:
To accept a user access request from the REST API, see Accept user access.