Use the following steps to remove a product from a subscription from the Zuora UI. You can use these steps to remove a product even if there is a future-dated update for the product.
See Removing a Product in the Zuora API Developer's Guide and follow the instructions based on your WSDL version.
Set the contract effective, effective, service activation, and customer acceptance dates to the date you want the cancellation or downgrade to take effect.
For example, if the current invoice period for the product extends from 10/01/2011-10/31/2011 and the next invoice period for this product begins on 11/01/2011, if you do not want proration set the contract effective date to 11/01/2011.
You can remove products even when future-dated amendments exist on the subscription.
See Future-dated Amendments for more information about supported types of future-dated amendments.
See Remove a Product on Subscription with Future-dated Removes for detailed information.