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Delete amendments

Zuora

Delete amendments

Creating and amending subscriptions in the Zuora Billing UI is only relevant for existing Subscribe and Amend customers who have not transitioned to Orders or Orders Harmonization. Any new customers will not see this UI.

You can delete an amendment only if an invoice has not been generated for the subscription. One exception to this rule is auto-renew amendments. You can delete the last auto-renew amendment even if an invoice has been generated.

Deleting Amendments

To delete an amendment:

  1. Navigate to Customers > Customer Accounts in the left-hand navigation section.
  2. Select the customer account with the amendment that you want to delete.
  3. In the Customer Account detail screen, Scroll to the Subscriptions and Amendments area and click the All Amendments tab. 
  4. Click the amendment that you want to delete.
  5. Click Delete, then click OK to confirm the action.