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Management of Credit and Debit Memos

Zuora

Management of Credit and Debit Memos

The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to have access to the feature, see Invoice Settlement Enablement and Checklist Guide for more information.

Zuora's credit and debit memo capability simplifies the process of correcting, adjusting, and managing balances on accounts and open receivables, such as invoices and debit memos. You can manage memos with the following operations from the Zuora UI and REST API:

Also, you can manage credit memo and debit memo custom fields from the Zuora UI and REST API.

If the Exclusive Tax No Rounding feature is enabled, credit memos and debit memos might fail to be posted or applied due to the default decimal precision of currencies. Zuora recommends that you have this feature disabled if you have the Invoice Settlement feature enabled.