The Invoice Settlement feature is in Limited Availability. This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to have access to the feature, submit a request at Zuora Global Support.
Zuora generates the credit memo and debit memo PDFs based on the templates you set. You can set either Zuora default memo templates or your custom templates to generate memo PDFs. By default, Zuora default memo templates are used.
To use your custom memo template for generating memo PDFs:
- Create a custom memo template.
- Upload the custom memo template to Zuora.
- Set the custom memo template as the default template.