Delete a Refund
You can delete a refund with the Cancelled, Voided, or Error status.
You must have a Z-Payments role with the "Delete Refund" permission in order to be able to delete refunds. Users in Z-Payments Standard role have this permission ON by default. This permission is turned OFF for the users in customized Z-Payments roles by default.
To delete a refund:
- Navigate to Z-Payments > Payment Operations.
- Click the Refunds tab.
- Click the Id of the refund that you want to delete.
- On the Refund Detail page, confirm that the refund is in a delete-able status, Cancelled, Error, or Voided.
- Click more and select Delete this refund.
- Click Yes to confirm.