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View the Details of an Order


View the Details of an Order

The migration to full Orders is in Limited Availability. We are actively soliciting feedback from a small set of early adopters before releasing as generally available.

Use the Zuora API

To view an order in the Zuora application:

  1. Navigate to Customers > Orders.

    The Orders page opens and lists the orders in your tenant. For example:


    To view a summary of an order, click the ">" next to the order number.

  2. Click the OrderFilterIcon.png icon at the top right to display the Order filter, where you can filter for an Order to review by the Order Number or the Order Date Range.

  3. Click the OptionIcon.png icon next to the order number to display the drop down, and click View Order to view the order.

    Zuora displays the details of the order, including Order Metrics, Associated Subscriptions, and Included Products, Order Actions, and Terms for each subscription.

    Note when viewing a Suspend or Resume order action in the Orders UI, some fields are not applicable if the order action is auto-created by the Order Metrics migration, such as Resume Policy and Suspend Policy. See the suspend or resume order action in the "Get an order" operation for more information.

Use the REST API

You can use the "Get an order" operation to view an order.

To view an order:

  1. Determine the value of the following variable:

    Variable Description
    $OrderNumber The order number of the order to view. For example, O-00000003.
  2. Use the "Get an order" operation to view an order of a specific order number:

    Request GET /v1/orders/{$OrderNumber}