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View the Details of an Order

Zuora

View the Details of an Order

The migration to full Orders is in Limited Availability. We are actively soliciting feedback from a small set of early adopters before releasing as generally available.

Use the Zuora application

To view an order in the Zuora application, complete the following steps:

  1. Navigate to Customers > Orders. The Orders page opens and lists the orders in your tenant. 

  2. To search for an order, click the Search orders icon OrderFilterIcon.png at the top right to display the filter. Then, you can search for an order by using the order number or specified order data range.

  3. To view the summary of an order, click the right arrow ( > ) next to the order number.

  4. To view the details of an order, click the menu icon in front of the order number and then click View Order. The Order details page is displayed including the information about order metrics, associated subscriptions, and included products, order actions, and terms for each subscription.

    When you are viewing a Suspend or Resume order action, some fields are not applicable if the order action is auto-created by the Order Metrics migration, such as Resume Policy and Suspend Policy. For more information, see the suspend or resume order action in the "Get an order" operation.

Use the REST API

You can use the "Get an order" operation to view an order.

To view an order:

  1. Determine the value of the following variable:

    Variable Description
    $OrderNumber The order number of the order to view. For example, O-00000003.
  2. Use the "Get an order" operation to view an order of a specific order number:

    Request GET /v1/orders/{$OrderNumber}