You can monitor the progress and status of Zuora 360 manual and scheduled synchronization jobs and sync cleanup jobs in Salesforce. The status is available within 7 days of sync submission and offered by the Bulk API that Turbo Sync uses. This gives you a view of the job progress and may help troubleshoot any problems.
To monitor recurring sync jobs and cleanup jobs in Salesforce:
Zuora 360 uses the following two custom objects to store sync results:
The CrmId Change Result records track how many records of the above types were successfully created, updated, deleted, or failed in a Sync session. The records are also used to update Salesforce Account reference field in the above children objects when customer changes a CRM ID for a Billing Account.
The Sync History and CrmId Change Results records are read-only and saved in Salesforce for seven days. In the version older than 2.80.6 or 2.90.1, these records are saved for 30 days.
Even though you should not delete these sync result records in normal circumstances, if you run out of Salesforce storage space, take the following steps to delete the records.
To delete the Sync History records that are older than 30 days:
List<Zuora__Sync_History__c> history = [
WHERE Zuora__Finished_On__c < :Datetime.now().addDays(-30)