The 360 Sync Cleanup operation removes all Zuora data from Salesforce, forcing the next sync operation to perform a full synchronization.
A 360 Sync brings data over from Zuora to Salesforce in the following manner:
If you are considering a Sync Cleanup operation simply to do a forced full sync, instead of running the Cleanup, we recommend that you contact Zuora Support for the Admin REST Tools to help you do a forced full sync.
The 360 Sync Cleanup removes your Zuora data from Salesforce.
Zuora recommends that you use the 360 Sync Cleanup only when necessary. The following points should be considered before a Cleanup operation on Account & Related Objects:
Zuora Quotes version 3.x and later includes a migration utility that prevents the cleanup process from removing products from existing quotes.
Performing a cleanup in version 3.x and later is safe, but it is not safe to perform a cleanup using any version of Zuora Quotes prior to 3.x.
Be aware that quotes created using the existing product catalog in Salesforce may not work properly after you run Product Catalog Cleanup.
To perform Sync Cleanup in the Zuora UI: