This feature is currently in development. We are soliciting feedback from a small set of early adopters.
The following object types are supported by both 360+ Sync and Zuora 360 Sync. When 360+ Sync is enabled, the field level mappings are different from Zuora 360 Sync. For the field mappings without 360+ Sync enabled, see Zuora 360 Sync Objects Mapping.
The sync of Invoice objects will automatically switch to the 360+ Sync mode once you enable 360+ Sync. For other object types with 360+ Sync enabled, the sync mode will remain unchanged unless you specifically submit a request at Zuora Global Support.
Following fields of Zuora Invoice are synced in 360+ Sync.
| Zuora Object | Zuora Field | Salesforce Object | Salesforce Field |
|---|---|---|---|
| Invoice | Zuora__ZInvoice__c | ||
| Amount | Zuora__TotalAmount__c | ||
| Balance | Zuora__Balance2__c | ||
| Comments | Zuora__Description__c | ||
| CreatedDate | Zuora__GeneratedDate__c | ||
| CreditBalanceAdjustmentAmount | Zuora__CreditBalanceAdjustmentAmount__c | ||
| DueDate | Zuora__DueDate__c | ||
| InvoiceDate | Zuora__GeneratedDate__c | ||
| Id | Zuora__Zuora_Id__c | ||
| Id | Zuora__External_Id__c (External ID) | ||
| InvoiceDate | Zuora__InvoiceDate__c | ||
| InvoiceNumber | Name | ||
| PostedDate | Zuora__PostedDate__c | ||
| Status | Zuora__Status__c | ||
| TargetDate | Zuora__TargetDate__c | ||
Following fields of Zuora Invoice Payment are synced in 360+ Sync.
| Zuora Object | Zuora Field | Salesforce Object | Salesforce Field |
|---|---|---|---|
| Invoice Payment | Zuora__PaymentInvoice__c | ||
| Amount | Zuora__ApplyAmount__c | ||
| Invoice | Zuora__Invoice__c | ||
| Payment | Zuora__Payment__c | ||
| Refund Amount | Zuora__RefundAmount__c | ||
| ID | Zuora__EXT_ID__c | ||
Following fields are synced in 360 Sync, but not in 360+ Sync sync.
| SFDC Field Name | SFDC API Name |
|---|---|
| External_Id(Deprecated) | Zuora__External_Id__c |
Following fields of Zuora Payment are synced in 360+ Sync.
| Zuora Object | Zuora Field | Salesforce Object | Salesforce Field | Comments |
|---|---|---|---|---|
| Payment | Zuora__Payment__c | |||
| Account | Zuora__Account__c | |||
| Accounting Code | Zuora__AccountingCode__c | |||
| Amount | Zuora__Amount__c | |||
| Applied Amount | Zuora__AppliedAmount__c | |||
| Applied Credit Balance Amount | Zuora__AppliedCreditBalanceAmount__c | |||
| Zuora__AppliedInvoiceAmount__c | The value of this field is calculated from the invoice payment. | |||
| Authorized Transaction ID | Zuora__AuthTransactionId__c | |||
| Bank Identification Number | Zuora__BankIdentificationNumber__c | |||
| Billing Account | Zuora__BillingAccount__c | |||
| Cancelled On | Zuora__CancelledOn__c | |||
| Comment | Zuora__Comment__c | |||
| Created By ID | Zuora__CreatedById__c | In 360 Sync, "Created By" is synced to Salesforce. In 360+ Sync, "Created By ID" is synced. | ||
| Created Date | Zuora__CreatedDate__c | |||
| Effective Date | Zuora__Effective_Date__c | |||
| Gateway Order ID | Zuora__GatewayOrderId__c | |||
| Gateway Response | Zuora__GatewayResponse__c | |||
| Gateway Response Code | Zuora__GatewayResponseCode__c | |||
| Gateway State | Zuora__GatewayStatus__c | |||
| ID | Zuora__EXT_ID__c | |||
| Marked For Submission On | Zuora__MarkedForSubmissionOn__c | |||
| Payment Method Id | Zuora__PaymentMethodId__c | |||
| Payment Method Id | Zuora__PaymentMethod__c | 360+ Sync syncs Payment Method Id to Zuora__PaymentMethod__c. Whereas, Payment Method Name is synced to this field in 360 Sync. | ||
| Payment Number | Zuora__PaymentNumber__c | |||
| Reference ID | Zuora__ReferenceId__c | |||
| Refund Amount | Zuora__RefundAmount__c | |||
| Zuora__RefundedAmount__c | The value of this field is calculated from the invoice payment. | |||
| Second Payment Reference ID | Zuora__SecondPaymentReferenceId__c | |||
| Settled On | Zuora__SettledOn__c | |||
| Soft Descriptor | Zuora__SoftDescriptor__c | |||
| Soft Descriptor Phone | Zuora__SoftDescriptorPhone__c | |||
| Status | Zuora__Status__c | |||
| Submitted On | Zuora__SubmittedOn__c | |||
| Transferred to Accounting | Zuora__TransferedToAccounting__c | |||
| Type | Zuora__Type__c | |||
| Unapplied Amount | Zuora__UnappliedAmount__c | |||
| Updated By ID | Zuora__UpdatedById__c | In 360 Sync, "Updated By" is synced to Salesforce. In 360+ Sync, "Updated By ID" is synced. | ||
| Updated Date | Zuora__UpdatedDate__c | |||
Following fields are synced in 360 Sync, but not in 360+ Sync sync.
| SFDC Field Name | SFDC API Name |
|---|---|
| Effective Date (Deprecated) | Zuora__EffectiveDate__c |
| External ID(Deprecated) | Zuora__External_Id__c |
| Invoice | Zuora__Invoice__c |
| Invoice Number | Zuora__InvoiceNumber__c |
| Payment Method (Deprecated) | Zuora__Payment_Method__c |
Following fields of Zuora Payment Method are synced in 360+ Sync.
| Zuora Object | Zuora Field | Salesforce Object | Salesforce Field | Comments |
|---|---|---|---|---|
| Payment Method | Zuora__PaymentMethod__c | |||
| ACH ABA Code | Zuora__AchAbaCode__c | |||
| ACH Account Name | Zuora__AchAccountName__c | |||
| ACH Account Number Mask | Zuora__AchAccountNumberMask__c | |||
| ACH Account Type | Zuora__AchAccountType__c | |||
| ACH Bank Name | Zuora__AchBankName__c | |||
| Active | Zuora__Active__c | |||
| Bank Branch Code | Zuora__BankBranchCode__c | |||
| Bank Check Digit | Zuora__BankCheckDigit__c | |||
| Bank City | Zuora__BankCity__c | |||
| Bank Code | Zuora__BankCode__c | |||
| Bank Identification Number | Zuora__BankIdentificationNumber__c | |||
| Bank Name | Zuora__BankName__c | |||
| Bank Postal Code | Zuora__BankPostalCode__c | |||
| Bank Street Name | Zuora__BankStreetName__c | |||
| Bank Street Number | Zuora__BankStreetNumber__c | |||
| Bank Transfer Account Name | Zuora__BankTransferAccountName__c | |||
| Bank Transfer Account Number | Zuora__BankTransferAccountNumber__c | |||
| Bank Transfer Account Type | Zuora__BankTransferAccountType__c | |||
| Bank Transfer Type | Zuora__BankTransferType__c | |||
| Billing Account | Zuora__BillingAccount__c | |||
| Business Identification Code | Zuora__BusinessIdentificationCode__c | |||
| City | Zuora__City__c | |||
| Country | Zuora__Country__c | |||
| Created By ID | Zuora__CreatedById__c | In 360 Sync, "Created By" is synced to Salesforce. In 360+ Sync, "Created By ID" is synced. | ||
| Created Date | Zuora__CreatedDate__c | |||
| Credit Card Address1 | Zuora__CreditCardAddress1__c | |||
| Credit Card Address2 | Zuora__CreditCardAddress2__c | |||
| Credit Card City | Zuora__CreditCardCity__c | |||
| Credit Card Country | Zuora__CreditCardCountry__c | |||
| Credit Card Expiration Month | Zuora__CreditCardExpirationMonth__c | |||
| Credit Card Expiration Year | Zuora__CreditCardExpirationYear__c | |||
| Credit Card Holder Name | Zuora__CreditCardHolderName__c | |||
| Credit Card Mask Number | Zuora__CreditCardMaskNumber__c | |||
| Credit Card Postal Code | Zuora__CreditCardPostalCode__c | |||
| Credit Card State | Zuora__CreditCardState__c | |||
| Credit Card Type | Zuora__CreditCardType__c | |||
| Device Session ID | Zuora__DeviceSessionId__c | |||
| Zuora__Email__c | ||||
| Existing Mandate | Zuora__ExistingMandate__c | |||
| ID | Zuora__External_Id__c | |||
| First Name | Zuora__FirstName__c | |||
| IBAN | Zuora__IBAN__c | |||
| IP Address | Zuora__IPAddress__c | |||
| Last Failed Sale Transaction Date | Zuora__LastFailedSaleTransactionDate__c | |||
| Last Name | Zuora__LastName__c | |||
| Last Transaction DateTime | Zuora__LastTransactionDateTime__c | |||
| Last Transaction Status | Zuora__LastTransactionStatus__c | |||
| Mandate Creation Date | Zuora__MandateCreation_Date__c | |||
| Mandate ID | Zuora__MandateID__c | |||
| Mandate Received | Zuora__MandateReceived__c | |||
| Mandate Update Date | Zuora__MandateUpdate_Date__c | |||
| Max Consecutive Payment Failures | Zuora__MaxConsecutivePaymentFailures__c | |||
| Number of Consecutive Failures | Zuora__NumConsecutiveFailures__c | |||
| Payment Method Status | Zuora__PaymentMethodStatus__c | |||
| Payment Retry Window | Zuora__PaymentRetryWindow__c | |||
| Paypal BAID | Zuora__PaypalBaid__c | |||
| Paypal Email | Zuora__PaypalEmail__c | |||
| Paypal Preapproval Key | Zuora__PaypalPreapprovalKey__c | |||
| Paypal Type | Zuora__PaypalType__c | |||
| Phone | Zuora__Phone__c | |||
| Postal Code | Zuora__PostalCode__c | |||
| Second Token ID | Zuora__Second_Token_ID__c | |||
| State | Zuora__State__c | |||
| Street Name | Zuora__StreetName__c | |||
| Street Number | Zuora__StreetNumber__c | |||
| Token ID | Zuora__Token_ID__c | |||
| Total Number Of Error Payments | Zuora__TotalNumberOfErrorPayments__c | |||
| Total Number Of Processed Payments | Zuora__TotalNumberOfProcessedPayments__c | |||
| Type | Zuora__Type__c | |||
| Updated By ID | Zuora__UpdatedById__c | In 360 Sync, "Updated By" is synced to Salesforce. In 360+ Sync, "Updated By ID" is synced. | ||
| Updated Date | Zuora__UpdatedDate__c | |||
| Use Default Retry Rule | Zuora__UseDefaultRetryRule__c | |||
Following fields are synced in 360 Sync, but not in 360+ Sync.
| SFDC Field Name | SFDC API Name |
|---|---|
| Default Payment Method | Zuora__DefaultPaymentMethod__c |
| Mandate Creation Date (Deprecated) | Zuora__MandateCreationDate__c |
| Mandate Update Date (Deprecated) | Zuora__MandateUpdateDate__c |
| Name | Zuora__Name__c |
Following fields of Zuora Product are synced in 360+ Sync.
| Zuora Object | Zuora Field | Salesforce Object | Salesforce Field | Comments |
|---|---|---|---|---|
| Product | Zuora__Product__c | |||
| Description | Zuora__Description__c | |||
| Effective End Date | Zuora__EffectiveEndDate__c | |||
| ID | Zuora__External_Id__c | |||
| SKU | Zuora__SKU__c | |||
| Name | Name | |||
| SFDC Field Name | SFDC API Name |
|---|---|
| Entity ID | Zuora__EntityID__c |
Following fields of Zuora Refund are synced in 360+ Sync.
| Zuora Object | Zuora Field | Salesforce Object | Salesforce Field | Comments |
|---|---|---|---|---|
| Refund | Zuora__Refund__c | |||
| Account | Zuora__Account__c | |||
| Accounting Code | Zuora__AccountingCode__c | |||
| Amount | Zuora__Amount__c | |||
| Billing Account | Zuora__BillingAccount__c | |||
| Comment | Zuora__Comment__c | |||
| Create By ID | Zuora__CreatedById__c | In 360 Sync, "Created By" is synced to Salesforce. In 360+ Sync, "Created By ID" is synced. | ||
| Created Date | Zuora__CreatedDate__c | |||
| ID | Zuora__External_Id__c | |||
| Gateway Response | Zuora__GatewayResponse__c | |||
| Gateway Response Code | Zuora__GatewayResponseCode__c | |||
| Method Type | Zuora__RefundMethodType__c | |||
| Payment Method ID | Zuora__PaymentMethod__c | |||
| Reason Code | Zuora__ReasonCodeName__c | |||
| Reference ID | Zuora__ReferenceId__c | |||
| Refund Date | Zuora__Refund_Date__c | |||
| Refund Number | Name |
In 360 Sync, we sync the refund name, for example, "R-00000004". In 360+ Sync, we sync the refund number, for example, "4" |
||
| Refund Transaction Time | Zuora__RefundTransactionTime__c | |||
| Soft Descriptor | Zuora__SoftDescriptor__c | |||
| Soft Descriptor Phone | Zuora__SoftDescriptorPhone__c | |||
| Source Type | Zuora__SourceType__c | |||
| Status | Zuora__Status__c | |||
| Transferred to Accounting | Zuora__TransferredToAccounting__c | |||
| Type | Zuora__Type__c | |||
| Updated By ID | Zuora__UpdatedById__c | In 360 Sync, "Updated By" is synced to Salesforce. In 360+ Sync, "Updated By ID" is synced. | ||
| Updated Date | Zuora__UpdatedDate__c | |||
Following fields are synced in 360 Sync, but not in 360+ Sync sync.
| SFDC Field Name | SFDC API Name |
|---|---|
| Payment | Zuora__Payment__c |
| Refund Date (Deprecated) | Zuora__RefundDate__c |
Following fields of Zuora Refund Invoice Payment are synced in 360+ Sync.
| Zuora Object | Zuora Field | Salesforce Object | Salesforce Field | Comments |
|---|---|---|---|---|
| Refund Invoice Payment | Zuora__RefundInvoicePayment__c | |||
| Refund | Zuora__Refund__c | |||
| Refund Amount | Zuora__RefundAmount__c | |||
| nvoice Payment ID | Zuora__InvoicePayment__c | |||
| ID | Zuora__EXT_ID__c | |||
Following fields are synced in 360 Sync, but not in 360+ Sync.
| SFDC Field Name | SFDC API Name |
|---|---|
| External ID(Deprecated) | Zuora__External_Id__c |
Vision