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Knowledge Center > Billing and Payments > Advanced AR Settlement > Unapplied Payments > Management of Unapplied Payments > Create Payments Without Specifying Customer Accounts

Create Payments Without Specifying Customer Accounts

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The Advanced AR Settlement feature is in Limited Availability. This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you wish to have access to the feature, submit a request at Zuora Global Support

If you do not know to which customer account the payment belongs, you can create an unassigned payment first. Zuora allows you to create a payment without specifying a customer account from the Zuora UI and REST API. Later, you can transfer the unapplied payment to the correct account. 

To create a payment without specifying the customer account from the Zuora REST API, see POST Create Payment.

To create a payment without specifying the customer account from the Zuora UI:

  1. Navigate to Payments > Payments in the left-hand navigation section, and click create payment
  2. Specify the following information in the Basic Information panel:
    1. From the Payment Method list, select a payment method you used for the payment.
    2. From the Currency list, select a currency type. Only activated currency types are displayed in this list.
    3. In the Payment Date field, specify the date when the payment takes effect.
    4. In the Payment Amount field, specify the amount of the payment.
    5. (Optional) In the Reference ID field, specify a reference ID.
    6. (Optional) In the Comments field, enter the comments for this payment.
  3. Specify the following information in the Finance Information panel:
    1. From the Transferred to Accounting list, select the status of the mapping from Zuora to a third party, such as NetSuite or Salesforce. 
    2. From the Bank Account list, select the accounting code that maps to a bank account in your accounting system. 
    3. From the Unapplied Payment list, select the accounting code for the unapplied payment.
  4. Click create payment.
Last modified
17:55, 14 May 2017

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