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Knowledge Center > Billing and Payments > Advanced AR Settlement > Credit and Debit Memos > Management of Credit and Debit Memos > Apply Credit Memos to Invoices and Debit Memos

Apply Credit Memos to Invoices and Debit Memos

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The Advanced AR Settlement feature is in Limited Availability. This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you wish to have access to the feature, submit a request at Zuora Global Support

After you have posted a credit memo, you can fully or partially apply the credit memo to one or more invoices and debit memos.

Through the billing settings configuration, you can configure a default application rule to determine how the system allocates credit memos applications to invoices and debit memos. Zuora uses the specified application rule to automatically allocate the credit at the item level if you have not specified item-level application amounts explicitly.

To apply a credit memo through the Zuora REST API,  see POST Apply Credit Memo.

To apply a credit memo through the Zuora UI:

  1. Navigate to Billing > Credit and Debit Memos in the left-hand navigation section.
  2. On the Credit and Debit Memos page, click apply next to the memo you want to apply.

    The unpaid invoices and debit memos for the account are all displayed on this page.

  3. In the Effective Date field, specify the date when the application should take effect.
  4. Select the invoices and debit memos, to which you want to apply.
  5. For each invoice and debit memo, you can apply the credit memo in item level:
    1. Click  next to the document. The items of the invoice or debit memo are displayed. 
    2. Select the items, to which you want to apply the credit memo. 
    3. Specify the amount you want to pay for each item in the Credit Applied column. The Balance column shows the total amount you need to pay for that item. 
  6. Click apply.

A table is then displayed at the bottom of this memo page. This table records the detailed information about the invoices and debit memos that the memo is applied to.

Last modified
18:02, 14 May 2017

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