Taxability rules and guidelines are different for every customer. Zuora Billing has the ability to apply tax rates for addresses with matching for the address being any level from country, state, county, city, zip or a string value for tax region.
Zuora customers are responsible for gathering the tax rules and rates that must be applied. Typically, answering the following questions with a tax advisor will provide enough detail to identify tax rates:
Based on these answers, you can populate the Tax Rate Load CSV file with matching rules (for example, city, county, zip) to find which tax to apply and the tax rate that should be applied.