Payment runs are used to collect payments using electronic payment methods, like credit cards or ACH. Even if a payment was made to an invoice but had an error, if an invoice has a positive balance and meets all the filter criteria for the payment run, Zuora will pick up the invoice for processing in the payment run. You must have the Manage Payment Runs permission to create, edit, cancel, and delete payments runs. See Payment Roles.
There are two type of payment runs: ad hoc and recurring. These are similar to ad hoc and scheduled bill runs (see Creating Bill Runs).
Both types of payment runs will only collect for accounts with auto-pay enabled.
After a payment run is executed, each payment processed will show one of the following payment processing statuses:
You can view all payment runs using two different views: Expanded View and List View.
To the right of the expanded and list views is a summary of all payment runs, broken down by status, with the total number of payment runs in each status. You can sort a list of payment runs by run target date, executed on (date), number of payment runs, and status.
You can find specific payment runs by either browsing (using expanded or list view) or searching payment runs.
The search function is on the right-hand side of the Payment Runs tab. You can search by Payment Run ID numbers.
Email notifications for payment runs are sent to the Billing user who created the applicable payment run. If your company has a scheduled (recurring) payment run, you can redirect the email notifications for the payment run by performing the following steps: