Knowledge Center

Knowledge Center > Billing and Payments > Payment Methods > Supported Payment Methods

Supported Payment Methods

This topic describes the payment methods supported by the payment gateways. Empty fields in the tables indicate that the payment method is not supported by that payment gateway.

Credit Cards

Most payment gateways supported by Zuora support credit card payments. This includes payments from Visa, MasterCard, Amex, and Discover.

Records of inactive credit cards are stored until you delete them in Zuora.

Debit Card: Signature Debit

The following table describes which payment gateways support the Debit Card: Signature Debit method.

Gateway Visa Debit MasterCard Debit
Adyen Yes Yes
Authorize.net Yes Yes
Chase Paymentech
(Orbital Gateway)
Yes Yes
CyberSource Yes Yes
Ingenico ePayments Yes Yes
Vantiv (previously called Litle & Co.) Yes Yes
Merchant e-Solutions Yes Yes
Moneris Yes Yes
PayPal Adaptive    
PayPal Payflow Pro    
Test Gateway Yes Yes
Verifi    
WorldPay Yes Yes

Records of inactive debit cards are stored until you delete them in Zuora.

Bank Transfer: ACH

The following table describes which payment gateways support the Direct Debit: Bank Transfer payment method.

Gateway USA (ACH)
Authorize.net Yes
Chase Paymentech
(Orbital Gateway)
Yes
CyberSource Yes
Ingenico ePayments Yes
Vantiv (previously called Litle & Co.) Yes
Stripe Yes
Test Gateway Yes
Verifi Yes

Bank Transfer: SEPA (Single Euro Payments Area)

This feature is in Limited Availability. If you wish to have access to the feature, submit a request at Zuora Global Support

Gateway SEPA (Bank Transfer)
Adyen Yes
GoCardless Yes
Slimpay Yes
Test Gateway Yes

Bank Transfer: Australian Direct Entry

This feature is in Limited Availability. If you wish to have access to the feature, submit a request at Zuora Global Support

IP Payments is the supported gateway for Australian Direct Entry.

See IP Payments Gateway for more information on supported payment methods.

Bank Transfer: New Zealand Direct Entry

This feature is in Limited Availability. If you wish to have access to the feature, submit a request at Zuora Global Support

IP Payments is the supported gateway for New Zealand Direct Entry.

See IP Payments Gateway for more information on supported payment methods.

E-Wallet (Digital Wallet)

Only the PayPal Express Checkout and PayPal Payflow Pro payment gateways support the PayPal E-Wallet payment method. Zuora does not support other forms of e-wallet at this time.    

Prepaid Card and Gift Card

All of the payment gateways supported by Zuora (other than PayPal Adaptive) support prepaid card and gift card payments. This includes payments from Visa, MasterCard, and Amex.

Understanding How Prepaid and Gift Cards Work

Offering a variety of different payment methods allows you to reach more customers. However, it is important to understand how these different payment methods work and differ from one another. For example, prepaid cards and gift cards have a cash value that is added to the card. Once the cash value is fully utilized, the card is maxed out and no further payments can be charged to it. The customer cannot spend any more than the value on the card, and there is no credit check (authorization) performed on their account when processing payments against these types of cards.

If your company accepts these types of cards, ensure you have a workflow in place that handles failed payments and card rejections so that you can alert customers and request an alternative methods. If your company does not wish to accept prepaid or gift cards for recurring payments, it can be challenging to identify these cards in order to stop them from being accepted. Pre-paid and gift cards look and work very much the same as credit cards.

Here are a couple things you can do to prevent your application from accepting these cards as it would a credit card: 

  • Check AVS and decline transactions where AVS does not match.
  • Check the Bank Identification Numbers (BINs). BIN tables/lists are generally located online and you can reject payment methods on the BIN list for pre-paid or gift cards. 
Last modified
09:37, 26 Oct 2016

Tags

Classifications

(not set)