GoCardless is upgrading their API. As of July 1, 2015, they will no longer accept the username and password for logging in to their service. Going forward, only an Access Token will be required.
In R188.2, Zuora updated the GoCardless payment gateway settings with the new Access Token field. This new field will replace the Username and Password fields that are currently used to authorize all transactions. This article explains how to update your GoCardless payment gateway settings to support the GoCardless API upgrade.
Required Action: Zuora recommends that you set your Access Token before the GoCardless API upgrade deadline of July 1. Once set, Zuora will use this token to authorize against the new GoCardless API.
July 1, 2015
If you have an instance of the GoCardless payment gateway configured, you must set the Access Token field before July 1. This action will enable Zuora to continue processing transactions with GoCardless without any interruption.
Zuora will continue to use the existing API and the Username and Password to authenticate. Once GoCardless deprecates the existing API, Zuora integration will no longer work.
The upgrade process is two steps:
You must log into your GoCardless account and retrieve the token.
Navigation: Settings > Z-Payment Settings > Setup Payment Gateway
The following is example of a GoCardless gateway settings page before the upgrade occurs, where the Username and Password fields appear on the page with the new Access Token field.
Paste the copied token value in the Access Token field.
Save the changes. Zuora will start using the Access Token when communicating with GoCardless.
The following is an example of the GoCardless Gateway settings page after the GoCardless API upgrade becomes effective on July 1:
The Username and Password fields are no longer displayed or available for use.