Order Action Data Source

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Order Action Data Source

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This feature is only available if you have the Order Metrics feature enabled. If you have the Orders feature enabled, you already have the Order Metrics feature enabled. The migration to Order Metrics is in Limited Availability. We are actively soliciting feedback from a small set of early adopters before releasing as generally available. 

Use this data source to report on the actions to be applied to the subscription in a given order. Examples of order action types would be New Subscription, Update Product, New Product, etc. See Order Actions for more information.

The following objects are available in the data source.

Object Description
Order Action

Contains the following fields:

  • Contract Effective Date
  • Customer Acceptance Date
  • Created By ID
  • Created Date
  • ID
  • Service Activation Date
  • Type
  • Updated Date
  • Updated By ID
  • Custom Fields


The subscription to which the rate plan is associated.

Subscription Version Amendment

The amendment that is responsible for creating the particular subscription version. This amendment corresponds directly to the Order object. If you have the Orders feature enabled, the Subscription Version Amendment object is not available; you should use the Order object instead.


The order you want to view the order action information for.


The customer account information.

Bill To 

The contact associated with the account to whom your product or service is billed.

Default Payment Method

The default payment method used to make payments.

Parent Account

Refers to the parent account associated with the customer account, if applicable.

Sold To

The contact associated with the account to whom your product or service is sold.

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