A fault is a fatal, call-level error. Faults differ from errors, which cause only part of a call to fail. When a fault occurs, the call fails completely and nothing is processed. Examples of faults include an incorrect ZOQL statement, an invalid authentication, and a server error.
When a fault occurs, the call fails entirely, nothing is processed, and a fault is returned.
| ||The base fault. This fault has a fault code ( |
| ||The query locator expired or was otherwise invalid.|
| ||An invalid type, unknown type, or a type not supported in the API version was specified.|
| ||An invalid value was specified.|
| ||The specified login credentials were invalid. Log in again.|
| ||The query string used an invalid format or syntax, or the string exceeds the maximum length of a query statement. The maximum length of a query string in 10,000 characters.|
| ||There was an unexpected problem with the call. No further details are available.|
Restricted Access Message
If your tenant has specified allowable IP address ranges for Zuora, the following fault response is returned when a call is sent from an IP address outside the specified range. Contact your tenant administrator for assistance.
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> <soapenv:Body> <soapenv:Fault xmlns:fns="http://fault.api.zuora.com/"> <faultcode>fns:INVALID_VALUE</faultcode> <faultstring>Your IP address may be restricted. Please contact the administrator at your company for help.</faultstring> <detail> <fns:LoginFault> <fns:FaultCode>INVALID_VALUE</fns:FaultCode> <fns:FaultMessage>Your IP address may be restricted. Please contact the administrator at your company for help.</fns:FaultMessage> </fns:LoginFault> </detail> </soapenv:Fault> </soapenv:Body> </soapenv:Envelope>