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Events and Notifications Release Notes

Zuora

Events and Notifications Release Notes

We publish Events and Notifications Release Notes when customer-facing features, enhancements, or resolved issues of Events and Notifications are deployed to Zuora Sandbox environments. See the Events and Notificiations Release Notes below:

July 22, 2021

General availability of support for OAuth 2.0 for standard notifications

The support for OAuth2.0 for standard notifications is now generally available to all Zuora customers. You can now easily use OAuth 2.0 as the callout authentication method to secure your web service calls.

Previously, you had to submit a request at Zuora Global Support to enable this feature.

Note that notifications for Custom events do not support OAuth 2.0.

See Configure callout notifications for more information.

June 30, 2021

Callout history result updated

With the Confirm success by parsing response content callout option enabled, we now display FAIL(ConfirmSuccessFromContentFailed) as the callout history result instead of FAIL(Response)  when the target system has not responded with success in the response body. You can click FAIL(ConfirmSuccessFromContentFailed) to view callout failure details.

June 9, 2021

Resolved: some domain names not accepted by the Access Token EndPoint field 

Previously, when you entered a URL in the Access Token EndPoint field on the New OAuth 2.0 Provider page to configure the callout authentication, you might get an error of URL validation failure if the URL contained some special domain names, for example, .cloud.  This issue has been resolved as the Zuora system now supports a wider list of domains as the OAuth 2.0 token endpoints for callouts.

April 23, 2021

Resolved: nextPage not returned correctly by "Get callout notification histories"

Previously, the nextPage value was not correctly returned when you made a Get callout notification histories call. This issue has been resolved.

Resolved: preview email not routed from the configured external SMTP server

Previously, when you clicked send preview in the Preview Email Template popup window, the preview email was not routed from the external SMTP server that you had configured for email notifications. This issue has been resolved.

April 12, 2021

Custom events distinguishable in Zuora UI

You can now easily distinguish custom events from standard events in Zuora UI as we append (custom event) to the event name of every custom event.

  • When you create a new email template or add a new notification, you must select the event that triggers the email or notification from the Related Event pick list. You can now easily identify a custom event or a standard event in the list as the event name of every custom event is appended (custom event).
  • When you edit an email template or a notification for a custom event, the Related Event field now displays the custom event name appended (custom event).
  • When you access the notifications list view, the event name is now displayed in the newly added Related Event column next to the Name column. You can easily recognize the custom events as their names include  (custom event) at the end.

Additional callout headers available for custom event notifications

Zuora system now adds the following fields to the callout header for custom event notifications. You can leverage these header fields to trace a callout notification.

  • Zuora-Request-Id
  • X-Amzn-Trace-Id
  • Zuora-Notification-Id

See Callout Header for more information.

Resolved: notification email displayed incorrectly in Email History

Previously, when you clicked the Email History tab on the Notification History page and then clicked the subject link in the Subject column, the notification email was not displayed correctly. This issue has been resolved.

Resolved: custom events and notifications not copied in Zuora Central Sandbox

Previously, custom events and notifications were not copied into Zuora Central Sandbox. This issue has been resolved.