This topic describes how NetSuite Connector integrates Zuora and NetSuite, including information about how transactions are connected between Zuora and NetSuite.
This integration includes six high-level integration points between Zuora and NetSuite:
To ensure data integrity, you can only connect Zuora to a single instance of NetSuite.
Subscription Creation is one-way push of NetSuite Sales Orders to Zuora Subscriptions. NetSuite is concerned with transactions, such as invoices, payments, and invoice item adjustments. NetSuite does not track amendments created in Zuora Billing.
When an amendment is created to update the charges, invoices will always reflect the changes. The sync will push Zuora Invoice Items to NetSuite Invoices.
Master objects control master records for customers and products. These records will not be deleted, but can be made inactive. NetSuite Connector does not sync inactive records.
Transaction records include the following:
You can change the status of these transactions (for example, to voided or canceled). You can make changes to financial values (for example, a payment amount) either by using a separate adjustment-type transaction, or by using business processes (deleting and recreating the payment). You can add revenue recognition dates (Rev Rec Dates) to an invoice after creating the invoice.
Records are synced in the following sequence:
If the NetSuite Connector Advanced Setting Use Standard Invoice Sync is set to
No, only steps 1-4 will run.