This integration syncs Zuora invoice item adjustments to NetSuite for invoices that have been previously synced. Credit-type adjustments are synced as credit memos and charge-type adjustments are synced as invoices.
Nullin the API will appear as
Noin the Zuora UI.
This integration syncs records according to the following rules:
Creating Credit Memoand Transferred to Accounting updated to
Processingto indicate the record is currently being synced and to assist with error recovery.
Credit, a NetSuite credit memo is created and applied (using the native NetSuite applied transaction functionality) to the existing NetSuite invoice that was synced from the original Zuora invoice.
Charge, a NetSuite invoice is created. If the original Zuora invoice was positive, a soft link is established using the Related Transaction custom field to relate the original invoice with the new invoice from the adjustment. This soft link is for reference only and has no accounting impact. The original invoice’s balance as displayed in NetSuite is unaffected. If the original Zuora invoice was negative (and was synced to NetSuite as a credit memo), the new invoice from the adjustment is applied to that existing credit memo by updating the credit memo and using the native NetSuite applied transaction functionality.
Sync Complete, and Transferred to Accounting is set to