Zuora for Startups Entitlements
This article describes the features and services that come with Zuora for Startups.
Contact Zuora Sales if you are interested in purchasing additional features and services.
The entitlements below became effective July 17, 2023. For customers whose relationship with Zuora is governed by prior versions of our entitlements and/or other contract terms, please instead consult your applicable contract terms.
Legend:
Included in Base Fee
Additional Annual Fee applies unless another cost model is noted
Entitlements for Zuora for Startups
Functionality |
Entitlement |
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Billing Volume |
$2,000,000 included Any usage processed over the included amount will be assessed at a rate indicated on your Order Form |
Active Subscribers The threshold of Active Subscribers in Zuora Startup Edition |
Up to 100,000 Active Subscribers |
User Management Create and edit user accounts and reset passwords. |
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Single Sign-on (SSO) The ability for users to login to Zuora with credentials maintained in the customer's central SAML-supported repository. |
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2-Factor Authentication The ability to enable your 2nd verification beyond username and password when logging into Zuora. |
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Notifications Email and callout notifications to automate communications with customers. |
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Attachments Upload documents of supported formats to associate additional information with accounts. |
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Configurable Fields Define fields that are visible in the Zuora interface and available through the Zuora API. |
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Workflow Design and build workflows across Zuora and third-party applications using conditional logic, rules, and automated tasks. |
5 workflows included
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REST APIs APIs for integration with external systems. |
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Developer Sandbox Provide access to the Zuora via a non-production environment. |
1 Developer Sandbox included;
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Pre-Built Reports Set of standard reports covering Bookings, Billings, Cash and Revenue metrics. |
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Custom Reports The ability to dynamically edit pre-built reports or build customized reports. |
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Schedule & Share Reports Automatically schedule report runs and share them directly in Zuora or via email. |
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Standard Analytics datasets Utilize datasets as the data source to visualize metrics on dashboards, Standard datasets include the data tables for the top subscription metrics. |
10 datasets included |
Data Query With Data Query, you can leverage the power of SQL to perform joins on accounts, subscriptions, orders, invoices, payments, usages, and more. |
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Snowflake Secure Share for Startups Access your Zuora data in real-time from directly within your organization's own Snowflake account. This is offered at a 24 hour latency up to 100M TAR bundles (1B total active rows). Additional TARS can be purchased in blocks of 1M TARs. |
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Currencies Conduct business in available currencies. Global add-on available for more additional currency support. |
Up to 5 currencies
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Consumption Records |
Up to 50,000 annual Consumption Records included |
Subscription Pricing Catalog A centralized repository to create one-time and recurring pricing models. |
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Charge Types - Recurring & One Time Charges Utilize one-time and recurring pricing models. |
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Multi-Action Order Management Create orders with multiple actions in Zuora, for new subscriptions and subscription changes. |
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Ramp for Orders Create a multi-year ramp deal natively. |
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Owner Transfers for Subscriptions Manage complex subscription and billing relationships in a customer account. Set account owner and invoice owners at the subscription level. |
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Account Hierarchies Manage customers that have parent-child accounts or multiple enterprise divisions. |
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Subscription Lifecycle Management The ability to change subscriptions mid-stream, and for downstream processes such as billing, payment and revenue operations to automatically adjust based on those changes. |
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Invoice Settlement Apply payments, credit memos, and refunds at the invoice level. |
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Taxation (Tax Connector or Z-Tax) Out-of-box taxation engine for simple tax needs and self-maintenance of tax rate tables. |
1 tax connector (or Zuora Tax Engine) included |
Automated Bill Run Group customers into multiple segments and automate billing/payments differently per group. |
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Credit/Debit Memos Correct and adjust charge discrepancies on invoices and to manage the balance due on a particular invoice or account. |
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Payment to Invoice Item Settlement Apply payments, credit memos, and refunds at the invoice item level. |
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Subscription Pre-built Reports Calculate subscription metrics including MRR, ARR, and Recurring Revenue Changes (eg. expansion, contraction, churn, and new business). |
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Chart of Accounts Management Create a chart of accounts structure in Zuora. |
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Accounting Close Capabilities Lock and close accounting periods to prevent changes and improve auditability. |
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GL Segments Included Allow customers to get summary journal entries segmented by configurable "general ledger segments". Segments can align to any structure, A/R journal entry, or by product, by subsidiary, by region, etc. |
Up to 3 GL segments included |
Journal Runs/Journal Entries Auto-create journal entry objects from Zuora transactions such as account receivables, credit balance adjustment, and revenue. |
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Revenue Workbench Manage undistributed revenue on subscription charges, and track the progress of the revenue schedule creation. This is access to billings-based revenue recognition only, and does not include the Zuora Revenue product line. |
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Automated Payment Run Automatically pick up invoices for accounts with auto-pay enabled and charge them for the invoice amount. |
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Hosted Payment Pages (HPM) to capture Payment details with PCI Compliance Allow subscribers to send payment details to your company in a secure, PCI-compliant manner. |
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Unapplied Payments Record all payments in Zuora even if the information about customers or invoices is missing. |
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Payment Gateway Pass authorization, payments, and settlement data securely to and from the merchant's website to the merchant's processor. Unlimited Gateway add-on available for additional fee. |
Up to 2 payment gateways can be integrated
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AR Pre-built Reports View your accounts receivable balance summary in a pre-built report. |
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CPQ Integration Includes one of the following available CPQ integrations::
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Includes 1 of the listed options |
Zuora University Training Access to on-demand courses covering the basics of Zuora products is included with all editions. Seats to Zuora University are available for purchase and include access to advanced training, live classes and workshops, certification exams, and a training sandbox. |
Up to 3 seats
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Summary GL Connector |
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Configurable Lockbox |
(per single source) |
Advanced Consumption Billing Support for additional more complex consumption models:
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Promo Codes | ![]() |