Skip to main content

Event Categories for Notifications


Event Categories for Notifications

If your tenant has the Event Framework and Notifications feature enabled, you cannot use the same event trigger that overlaps with an active Event category.

This is a list of event categories for callout and email notifications. The event category is included in a notification if the EventCategory parameter is added.

See Create and Edit Notifications for more information on adding parameters.

Event Categories for Orders

Orders is now generally available as of Zuora Billing Release 284 (August 2020).

If you are an existing Zuora Subscribe and Amend customer and want to adopt Orders, see What is Orders Harmonization and join the Orders Harmonization community group for more information. If you want to enable Orders, submit a request at Zuora Global Support.

Display Name Event Category
Order Processed OrderProcessed
Order Action Processed OrderActionProcessed

Event Categories for Billing

Display Name Event Category
AmendmentProcessed AmendmentProcessed 
AQUA Data Export Completion AquaNotification
Bill Run Completion BillingRunCompletion 
BillingPreview Run Completion ForecastRunCompletion 
DataSource Export Completion DataSourceOutputCompletion 
Invoice Due InvoiceDue
Invoice Posted InvoicePosted
Invoices Past Due, Account Summary InvoicesPastDueAccountSummary 
Manual Email For Invoice ManualEmailForInvoice 
New Subscription Created SubscriptionCreated 
Key Date(s) KeyDates
Upcoming Renewal UpcomingRenewal 

Event Categories for Payments

Display Name Event Category
Credit Balance Refund Processed CreditBalanceRefundProcessed
Gateway Reconciliation Job Completion


This feature is in Limited Availability. If you want to have access to the feature, submit a request at Zuora Global Support

Manual Email For Payment ManualEmailForPayment
Payment Declined PaymentDeclined
Payment Method Closed PaymentMethodClosed
Payment Method Expiration PaymentMethodExpiration
Payment Method Updated PaymentMethodUpdated
Payment Method Updater Batch Completed PaymentMethodUpdaterBatchCompleted
Payment Method Updater Batch Started PaymentMethodUpdaterBatchStarted
Payment Processed PaymentProcessed
Payment Refund Processed PaymentRefundProcessed
Payment Run Completion PaymentRunCompletion

Credit memo and debit memo event categories

This feature is only available if you have Invoice Settlement enabled. The Invoice Settlement feature is generally available as of Zuora Billing Release 296 (March 2021). This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you want to have access to the feature, see Invoice Settlement Enablement and Checklist Guide for more information.

Credit Memo Created


Credit Memo Posted


Credit Memo Refund Processed CreditMemoRefundProcessed
Debit Memo Created


Debit Memo Posted


Email Credit Memo


Email Debit Memo EmailDebitMemo

Event Categories for Finance

Display Name Event Category
Trial Balance Completion TrialBalanceCompletion
Journal Run Completion JournalRunCompletion