May 2017 Release Notes

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May 2017 Release Notes

Welcome to the release notes for the Zuora May 2017 Release, R212. This release includes new Zuora features, enhancements, resolved issues, and improvements to the Knowledge Center.

For more information about the current product version, see Product Versions and Release Dates.

Release Schedule

The schedule for R212 deployment.


  • APISandbox Release Date: May 10, 2017
  • Production Release Date: May 17, 2017


  • APISandbox Release Date: May 23, 2017
  • Production Release Date: May 24, 2017


  • APISandbox Release Date: May 26, 2017
  • Production Release Date: May 27, 2017


  • APISandbox Release Date: June 1, 2017
  • Production Release Date: June 1, 2017


  • Advanced AR Settlement
  • Flexible Run Time Setting for Subscription Auto-renew
  • Support Chase Paymentech’s Orbital Gateway 7.0.1

Billing and Payments

Advanced AR Settlement

The Advanced AR Settlement feature is in Limited Availability. This feature includes Unapplied Payments, Credit and Debit Memo, and Invoice Item Settlement. If you wish to have access to the feature, submit a request at Zuora Global Support

Zuora now provides you with advanced AR Settlement capabilities that include the following key features from the Zuora UI and REST API.

Unapplied Payments

Previously, payments created in Zuora would have needed to be applied to one or more invoices. And once the payments were applied, it was impossible to change these applications. With this new feature enabled, you can separate the creation of payments from the application of payments to open receivables. It allows you to leave payments unapplied and accelerate the collection and accounting of cash. If you need to correct any prior payment application, you can unapply the payment and then apply it to the correct invoices.

This feature provides much greater flexibility to apply, unapply, and reapply payments as dictated by business and operational needs.

For more information see Unapplied Payments.

Credit and Debit Memos

Credit and debit memos are legal billing documents vendors may issue to their customers for adjusting and managing invoice and account balances. Zuora now supports issuing credit and debit memos under the following situations:

  • Correct invoice errors, such as overcharge, overpay, and underchange
  • Credit an account without refunding payment
  • Issue ad hoc charges or discounts
  • Write off bad debt
  • Apply and unapply credits to open receivables

Credit and debit memos provide greater flexibility in adjusting and settling invoice balances and simplify general ledger (GL) integration, accounting, and legal compliance. 

Deprecated Features

Once you have the Advanced AR Settlement feature enabled, the following features are deprecated:

  • Invoice Adjustments
  • Invoice Item Adjustments
  • Credit Balance Adjustments

The related data will remain in your tenant and become read-only. You will not be able to modify or create new adjustments using these deprecated features.

For more information, see Credit and Debit Memos.

Invoice Item Settlement

To apply the payments and refunds at the line-item level, you must have the Invoice Item Settlement feature enabled. The Invoice Item Settlement feature is in Limited Availability. If you wish to have access to the feature, submit a request at Zuora Global Support.

Previously, you could only apply payments to invoices or transfer them to account credit balances. In the case of a partial payment or an invoice's being settled by different types of transactions, customers could not determine which items on the invoice had been paid, credited, or written off. With this feature enabled, you can apply payments and credit memo items to specific invoice items. You can also refund specific credit memo items. This feature provides explicit, granular control, and accounting for item-level AR settlement activity. 

For more information, see Invoice Item Settlement.

Integration with Zuora Finance

Once you have the Advanced AR Settlement feature and Invoice Item Settlement feature enabled, Zuora Finance:

  • Supports more transaction types
  • Provides accounting for AR settlement activity
  • Simplifies general ledger (GL) integration, accounting, and legal compliance

See Finance Integration with Advanced AR Settlement for more information.

Support for Chase Paymentech’s Orbital Gateway 7.0.1

Zuora now supports Chase Paymentech’s Orbital Gateway 7.0.1. It is recommended that you use Orbital 7.0.1 to pass additional Level 2 and Level 3 data potentially reducing transaction costs, and to take advantage of additional reconciliation and security features.

Limited Availability on Editing Transferred to Accounting for Draft Invoices

Previously, you could edit the Transferred to Accounting (TTA) field for draft and posted invoices. Now, you can only edit the TTA field for posted invoices. To edit the TTA field for draft invoices, submit a request at Zuora Global Support.  

See View Invoices and SOAP Invoice object for more information.

Deprecation of the Payment CSV Export

The Payment CSV export will be deprecated in a future release. Zuora strongly recommends that you start to export data from the Payment data source instead of using the Payment CSV export.

To export data from the Payment data source, navigate to Reporting > Data Sources and select Payment as the data source. See Exporting Payments for more information.

Subscription Management

Flexible Run Time Setting for Subscription Auto-renew

Previously, Zuora generated the auto-renew amendment at 9:00 am UTC (Coordinated Universal Time) regardless of your tenant time zone. Now, you can specify the time when to trigger the autorenewals using your tenant time zone with the following settings:

See Triggering Autorenewals for more information.

Currency Conversion for Rate Plan Charge Data Source

If your tenant has the Currency Conversion feature enabled, you can now include foreign currency conversion data when exporting data from the Rate Plan Charge data source. The following Rate Plan Charge fields are now available in multiple currencies:

  • DMRC
  • DTCV
  • MRR
  • TCV

See Foreign Currency Conversion for Data Source Exports for more information.


Grant Access to Other Entities with Special Characters in Username

Now you can grant users access to other entities even when the username contains special characters, specifically '/', '#', and '?'.

Reduction of Retention Period for AQuA Results

AQuA results older than 72 hours are now automatically purged from the system. Previously, results were retained for 1 week.

Zuora for Salesforce Release (Q4 2016)

The following articles describe the latest features of Zuora for Salesforce:


The following articles describe the latest features of Zuora Reporting and the Zuora Insights add-on:


Current WSDL version: 85

See Zuora WSDL for information on how to check your version and download the latest version.

SOAP API Change History

See Zuora SOAP API Version History for a summary of updates made to the SOAP API in recent Zuora releases.

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