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Example Cancel Subscription Pages

Zuora

Example Cancel Subscription Pages

Your end users can access the Cancel Subscription page using the page's URL.

The page lists all the valid subscriptions that they have now, as shown below:image4.png

They can expand each subscription to see the description of the subscription.

To cancel a subscription, they need to click Cancel Subscription. In the pop-up window, an optional customised warning message could be displayed, as shown in the example below:

image1.png

You can customise the warning when configuring the page.

After clicking Cancel Subscription, a confirmation page would be displayed:

image2.png

You can change the Back to Subscription button by updating the redirect button text and URL field when editing the cancel subscription page.

Once a subscription has been cancelled, it will be marked as "Cancelled" and users can view the time when this subscription will expire.

image3.png