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Forgotten Password


Forgotten Password

To reset your password if you forget your password, or want to change it before signing in, complete the following steps:

  1. Select the Forgot your password link in the sign in page.

    The Password reset screen displays.

  2. Enter your email address in the Email Address text box
  3. Select the Continue button

    If the specified email address matches a Zephr account, email containing a link is sent to the specified email address.

  4. Select the link contained in the email

    The Create New Password screen displays.

  5. Enter the password you want to use in the New Password text box
  6. Enter the same password in the Confirm New Password text box
  7. Select the Save Change and Sign In button