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Set Up Profiles, Notifications, and Email Templates

Zuora

Set Up Profiles, Notifications, and Email Templates

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Zuora's Customer Notifications feature allows you to automate communications with your customers, using email and callout notifications. You can manage your notification rules for events that occur in Zuora Billing, such as new invoices, payment expiration, dunning notices. Email notifications are sent to your customer, and callout notifications send information to a specified web page or URL (via an HTTP/HTTPS call to an external web service).

To access this feature, navigate to Settings > Payments > Setup Profiles, Notifications and Email Templates. See Notifications and Callouts for information about creating and using this feature.