Delete Products, Rate Plans, and Product Rate Plan Charges

Deleting a Product

To delete a product that is not linked to a subscription:

1. Navigate to Products > Product Catalog in the left-hand navigation section.
2. Use the Search field to find the product you want to delete.
3. Based on your search criteria, a list of products will be displayed. 
4. Click  to remove the product.
5. When prompted, click yes to delete the product. After the product has been removed, it will no longer be displayed in the Zuora user interface.

Deleting a Rate Plan or Product Rate Plan Charge

You can also remove a rate plan and product rate plan charge if the applicable items are not linked to a subscription. The icon to remove a rate plan and product rate plan charge can be found by hovering to the right of the rate plan and rate plan charge.

To remove a rate plan or rate plan charge that is not linked to a subscription:

1. Move your mouse to the right of the rate plan or rate plan charge that you want to remove. You will see an icon to remove the rate plan or the product rate plan charge.
2. Click  to delete the rate plan or product rate plan charge.
3. When prompted, click yes to remove the rate plan or rate plan charge. After the rate plan or product rate plan charge has been removed, it will no longer be displayed in the Zuora user interface.

Expiring a Product

At some point, you might want to "expire" a product, and prevent it from being sold after a specific date. 

To mark a product as expired, go into the product record, click Edit (in the upper-right corner), and change the Effective End Date to the last day you want the product to be able to be sold.

If the rate plans associated with the product expire after the day you want to expire the product, you must first edit the individual rate plans to expire them on or before the date you are expiring the product.