Activate draft orders
You can activate a draft order to change it from Draft status to Pending or Completed status under the following conditions:
- If an order is saved as a draft order with some dates unfilled like the dates unfilled for a pending order, once you activate the order, the order will change from Draft status to Pending status. For information about the dates unfilled for a pending order, see Activate a pending subscription or order.
- If an order has other configurations not finished rather than the preceding unfilled dates, once you activate the order, the order will change from Draft status to Completed status.
Orders is now generally available.
If you are an existing Zuora Subscribe and Amend customer and want to adopt Orders, see What is Orders Harmonization for more information. If you want to enable Orders, submit a request at Zuora Global Support.
Activate a draft order using the Zuora application
To activate a draft order, perform the following steps:
- Navigate to Customers > Orders.
- Search for the order by performing an exact search for the draft order or filtering all orders in the draft status.
Click the order number of the draft order to open the order details page, and then click Activate at the bottom right.
The order status changes from Draft to Pending or Completed on the Orders page and order details page.
Activate a draft order using the REST API
Use the Activate an order operation to activate an order that is in the