Error and info logging
The Z Logger object stores log records of Error and Info types.
- Error type - Records error details whenever an exception occurs from Quote Studio UI.
- Info type - Records the time spent on the server side during
- Preview call
- Rules execution
- Saving preview metrics
The Error logs are available from Quotes version 10.40 onwards.
A Log Cleanup Job is created to clear the log records. It is scheduled for 2:00 AM daily, based on the Administrator’s time zone.
This setting is available from Quotes version 10.40 onwards.
Enable error logging
Follow these steps to enable error logging:
- Navigate to Zuora Config > Advanced Quoting Configuration Settings.
- Click Enable Error Logging to enable error logging and click Save.
- Refresh the Advanced Quoting Configuration Settings page.
- Enter the number of retention days in the Retention Days field and click Save.
The default value is 7 days.
When the Enable Error Logging setting is disabled, the cleanup job is deleted.
Z logger fields
The following table lists the Z logger fields.
| Field label and API name | Type and description |
|---|---|
|
Details |
Long Text Area(131072) This field stores the time spent on the server side during the preview call, rules execution, and saving preview metrics. This field populates only for Info type logs. |
|
Error Message |
Text Area (255) This field stores the description of the generated error |
|
Keep? |
Checkbox This field stores information on whether the record should be deleted or retained. |
|
Log Level |
Picklist This field stores the type of the log record. Picklist values:
|
| Log Name |
Auto Number This field stores the name of the record in the format Log-{0000}. |
|
Method Name |
Text(255) This field stores the method name from where the log record is created in the format 'ClassName.MethodName'. |
|
Parent Id |
Text(255) This field stores the parent record's ID [Account/Opportunity/Quote] for tracking purposes. |
|
Stack Trace |
Long Text Area(131072) This field stores the stack trace to identify where the error is generated in the code. |
| User Id |
Text(255) This field stores the ID of the logged-in user. |
Log samples
This section shows some log samples:
Error log sample 1
|
Name |
zqu__Log_Level__c |
zqu__Error_Message__c |
zqu__Stack_Trace__c |
zqu__Parent_Id__c |
zqu__Method_Name__c |
zqu__Details__c |
|---|---|---|---|---|---|---|
|
Log-0008 |
Error |
System.MathException: Divide by 0 |
Class.zqu.QuoteStudioController.applyRules: line 1221, column 1 |
a0xRu0000049nnBIAQ |
Error log sample 2
|
Name |
zqu__Log_Level__c |
zqu__Error_Message__c |
zqu__Stack_Trace__c |
zqu__Parent_Id__c |
zqu__Method_Name__c |
zqu__Details__c |
|---|---|---|---|---|---|---|
|
Log-0010 |
Error |
Code: 58730030, Message: The Charge is not allowed to be updated before the last segment effective start date 2025-03-03. |
QuoteStudioController.previewSummaries
|
a0xRu0000048vlDIAQ |
Log info sample 1 - rules execution
|
Name |
zqu__Log_Level__c |
zqu__Error_Message__c |
zqu__Stack_Trace__c |
zqu__Parent_Id__c |
zqu__Method_Name__c |
zqu__Details__c |
|---|---|---|---|---|---|---|
|
Log-0039
|
Info |
QuoteStudioController.applyRules |
Method Enter - applyRules - 2025-03-05 15:03:39 Rule Execution options - ruleIdsToExecute: () Rule Execution options - forceExecuteRules: false Rule Execution options - includeRemovedRatePlan: false Deserialize Rule Execution Options - Duration - 22 ms Deserialize QuoteState - Duration - 24 ms Rule Execution - Duration - 4514 ms Method Exit - applyRules - 2025-03-05 15:03:43 |
Log info sample 2 - preview call
|
Name |
zqu__Log_Level__c |
zqu__Error_Message__c |
zqu__Stack_Trace__c |
zqu__Parent_Id__c |
zqu__Method_Name__c |
zqu__Details__c |
|---|---|---|---|---|---|---|
|
Log-0041
|
Info |
QuoteStudioController.previewSummaries |
Method Enter - previewSummaries - 2025-03-05 15:03:53 requestId: a0xRu0000049ns1IAA_New Subscription_1741187031227 Deserialize QuoteState - Duration - 84 ms Preview API call - Duration - 2775 ms Preview Execution - Duration - 8507 ms Method Exit - previewSummaries - 2025-03-05 15:04:02 |
Log info sample 3 - saving preview metrics
|
Name |
zqu__Log_Level__c |
zqu__Error_Message__c |
zqu__Stack_Trace__c |
zqu__Parent_Id__c |
zqu__Method_Name__c |
zqu__Details__c |
|---|---|---|---|---|---|---|
|
og-0041
|
Info |
QuoteStudioController.previewSummaries |
Method Enter - savePreviewMetrics - 2025-03-05 15:04:42 quoteStateJson: {"subscriptionActions":null,"subscription":{"rampIntervals":[],"productTimelines":{"&BzUTtck4mCsKc8uVSMJfw":{"versions":[{"record":{"attributes":{"type":"zqu__QuoteRatePlan__c","url":"/services/data/v6...Deserialize QuoteState - Duration - 33 ms Order Preview Response Execution - Duration - 5890 ms Process Successful Preview Execution - Duration - 1015 ms Save Preview Metrics Execution - Duration - 8166 ms Method Exit - savePreviewMetrics - 2025-03-05 15:04:51 |