This feature is only available if you have the Order Metrics feature enabled. If you have the Orders feature enabled, you already have the Order Metrics feature enabled. The migration to Order Metrics is in Limited Availability. We are actively soliciting feedback from a small set of early adopters before releasing as generally available.
If you have the Order Metrics feature enabled prior to March 2018, you can submit a request at Zuora Global Support to migrate the Order Metrics to the latest version.
You can use the Order Elp data source to report on how order actions change Extended List Price (ELP) for each of your customers.
For example, let’s say that you create an order containing the following order actions with the product's recurring catalog list price being $2 per unit per month:
- Order Action 1: Add this rate plan and override the charge price to $10 per unit per month with the quantity being 10 units. The term starts on 1/1/2018 and ends on 12/31/2018.
- Order Action 2: Update the product and increase the quantity to 15 units per month.
- Order Action 3: Apply a 50% discount on 1/1/2018. The discount will not impact the applied-to recurring charge's ELP.
In this scenario, Zuora will create two Order Elp metrics for the same charge:
|Order Action||Start Date||End Date||Type||Value|
|Order Action 1||1/1/2018||12/31/2018||Regular||240 ( = 2 × 10 × 12)|
|Order Action 2||1/1/2018||12/31/2018||Regular||120 ( = 2 × 5 × 12)|
See Key Metrics for Orders for more information about order metrics.
The following objects are available in the data source.
Information about the customer account that owns the order. This account may not be the account that owns the subscription or is billed for the subscription.
You can use the “Order Elp: Subscription Owner ID” field to determine which account owns the subscription. You can use the “Order Elp: Invoice Owner ID” field to determine which account is billed for the subscription.
|Amendment||The amendment that is tied to the rate plan, if applicable.|
The contact associated with the account to whom your product or service is billed.
|Default Payment Method||
The default payment method used to make payments.
The entity that the data relates to. Part of the Multi-entity feature. Contains the following fields:
|Order||The order you want to get the TCB metrics for.|
|Order Action||The order action you want to get the TCB metrics for.|
Refers to the parent account associated with the customer account, if applicable.
The product information. Contains the following fields:
|Product Rate Plan||
The rate plan coming from the product catalog. Contains the following fields:
|Product Rate Plan Charge||
The product rate plan charge information coming from the product catalog.
Refers to the rate plan or pricing plan information associated the subscription.
|Rate Plan Charge||
The charge information associated with the subscription.
The contact associated with the account to whom your product or service is sold.
The subscription to which the rate plan is associated.
|Subscription Version Amendment||
The amendment that is responsible for creating the particular subscription version. This amendment corresponds directly to the Order object. If you have the Orders feature enabled, the Subscription Version Amendment object is not available; you should use the Order object instead.