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Usage Intensity Score

Zuora

Usage Intensity Score

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The calculation for the Usage Intensity Score is based on the following:

  • Number of user actions in the past 30 days by either an individual user or aggregated to the level of the account
  • Decay rate built in to the calculation, so more recent activity is weighted more heavily
  • Normalization is applied to soften outliers

Usage Intensity is expressed as a ranking between 0 and 10.