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GlobalCollect (WebCollect Merchant Link) -- Reconciliation Only


GlobalCollect (WebCollect Merchant Link) -- Reconciliation Only

The GlobalCollect (WebCollect Merchant Link) - Reconciliation Only gateway reconciles payments processed by the GlobalCollect (WebCollect Merchant Link) gateway.

GlobalCollect (WebCollect Merchant Link) Gateway Reconciliation Timeline

Gateway Reconciliation job for GlobalCollect (WebCollect Merchant Link) is scheduled to start at 3:00 pm (PST) every day.

The following illustration shows the timeline for each reconciliation period. Specifically, please note that the Gateway Reconciliation job run on a particular day will actually be processing data from the prior day.

GR Timeline-7.png

Supported Gateway Reconciliation Event Types

GlobalCollect (WebCollect Merchant Link) - Reconciliation Only supports the following Gateway Reconciliation event types:

  • Settlement
  • Chargeback
  • Rejection

Supported Gateway Reconciliation Status

GlobalCollect (WebCollect Merchant Link) - Reconciliation Only supports only the following Gateway Reconciliation status:

Gateway Reconciliation event type Supported Gateway Reconciliation status Corresponding response from the gateway 
Transaction Settled Credit Card payment settled recordCategory = "+" and recordType = "ON"
Direct Debit settled recordCategory = "+" and recordType = "AP"
Credit Card refund settled recordCategory = "-" and recordType = "CR"
Transaction Rejected Credit Card payment settlement refused recordCategory = "-" and recordType = "ON"
An online settlement for an authorized Credit Card payment was refused recordCategory = "X" and recordType = "RS"
Credit Card payment rejected after successful authorization recordCategory = "X" and recordType = "RN"
A Direct Debit payment has been rejected by the bank of the consumer recordCategory = "X" and recordType = "AB"
A Direct Debit payment has been rejected by GlobalCollect recordCategory = "X" and recordType = "AG"
A Direct Debit payment previously reported as settled (recordCategory = "+" and recordType = "AP") has been reversed for some reason recordCategory = "-" and recordType = "AR"
Transaction Reversed Chargeback on collected Credit Card payment recordCategory = "-" and recordType = "CB"

To understand how Zuora will subsequently process these Gateway Reconciliation events, see Gateway Reconciliation for more information.

Configure the GlobalCollect (WebCollect Merchant Link) - Reconciliation Only Gateway

  1. Navigate to Settings > Payments > Setup Payment Gateway
  2. Select GlobalCollect (WebCollect Merchant Link) - Reconciliation Only from the Gateway Type drop-down menu.
  3. Click create gateway.

Common Configuration Fields

There are some common fields you must complete for every gateway configuration. We recommend reviewing Setting Up Payment Gateways for information on these fields: 

  • Type
  • Name
  • Use Gateway Test Environment
  • Merchant ID
  • SFTP Username

The SFTP username (for reconciliation)

  • SFTP Password

The SFTP username (for reconciliation)

  • Default Authorization Amount (not applicable)
  • Verify new payment method (not applicable)
  • Verify updated payment method (not applicable)

Once you have entered the necessary information, click save gateway information.

Gateway Reconciliation job status can be viewed beginning at 3:00 pm (PST).