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Gateway Reconciliation status mapping between Zuora and Adyen

Zuora

Gateway Reconciliation status mapping between Zuora and Adyen

The following table describes how different transaction status is mapped to the corresponding gateway reconciliation event type:

Status in Adyen records Gateway reconciliation event type
  • BulkSettlement
  • Refunded
  • RefundedBulk
  • RefundedExternally
  • RefundedExternallyWithInfo
  • Settled
  • SettledBulk
  • SettledExternally
  • SettledExternallyWithInfo
  • SettledInstallment
Transaction Settled
  • Error
  • Refused
Transaction Rejected
  • Chargeback
  • ChargebackExternally
  • ChargebackExternallyWithInfo
Transaction Reversed
  • Authorised
  • Received
  • SentForRefund
  • SentForSettle
N/A
Others Zuora will save the event type as "unknown" and take no further reconciliation action.