Considerations when deleting an org Last updated Save as PDF Provides guidelines for deleting a Multi-Org setup in a Zuora tenant. Use the instructions in this article to understand how deleting of an org works. Deleting a Multi-Org Setup in Zuora Billing Tenant Deleting an org hierarchy is currently not an end user driven action. Double-check all data and configurations before proceeding and as a best practice take the back up of the data. Zuora Data Query may be leveraged for exporting the data. Communicate with stakeholders to ensure alignment and understanding of the impact on business processes. Engage with Zuora Support early in the process to address any questions or concerns. Deleting a Multi-Org setup in a Zuora tenant requires careful planning to ensure compliance with data governance policies and to avoid unintended disruptions. Follow these guidelines to manage the org deletion process effectively: If there are no associated transactions in the child or parent organizations, raise a support ticket to proceed with deleting the org hierarchy. If transactions are present, follow these additional steps before proceeding to delete: Review Subscriptions: Cancel subscriptions as necessary. Close or Delete Accounting Periods: Ensure that all accounting periods are closed and reconciled. Clean Up Accounting Codes: Update or remove accounting codes that are no longer required. Reconcile all financial data and ensure proper documentation. Consult your finance team to ensure compliance with organizational policies and regulatory requirements.
