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October 9, 2019 - Disputes

Zuora

October 9, 2019 - Disputes

We have released new features and enhancements in the Disputes feature of Collect.

  • A percentage-based dispute mode is now available for use. You can select a dispute percentage to apply to all invoice items of an invoice.

  • When creating a dispute in the manual mode, you can see additional information about an invoice item, including the associated tax, the discount, and the discount tax. If Invoice Settlement is not enabled on your tenant, you can adjust the dispute amounts for these additional fields.

  • When creating a dispute in the manual mode, you can view the amounts available for dispute for all invoice items in the new AVAILABLE AMOUNT column.

For details, see Using the Disputes Feature.