Skip to main content

Zuora Workflow Release Notes


Zuora Workflow Release Notes

Workflow does not have a fixed schedule for product releases. We publish release notes only when a release contains user-facing changes.

November 20, 2019

Workflow is now available in the Enhanced Production Copy Environment (ePCE) of Zuora. Same as in the Sandbox and Production environments, it is placed under Platform in the left navigation panel of Zuora UI.

The Enhanced Production Copy Environment supports features and products that are not available in the Production Copy Environment (PCE). The Enhanced Production Environment is still in Limited Availability. For the supported features and products in ePCE, as well as how to get access to it, refer to Zuora Testing Environments.

October 22, 2019

Soon we’ll implement a policy to stop workflows that have been paused for over seven days. If you have such workflows and do not want them to be stopped, please resume the processing of these workflows.

We do not recommend keeping workflows paused for too long, because the data may become out of date, which could generate inaccurate results.

To learn about how to pause and resume workflow processing, see Workflow Maintenance Utilities.

October 16, 2019

To help you calculate the number of task runs that have been used in a workflow run, we have added a new tab called Usage Summary for workflow runs.

Click a workflow run number in the Run History tab, and the Usage Summary tab will be displayed as the default tab. In this tab, the number of task runs is shown under each task.

You can also use the numbers shown in the tab to evaluate whether you need to revise the design of the workflow to achieve better efficiency.



September 6, 2019

An enhancement has been released to prevent unintentional email notifications in copies of workflows. When a workflow is exported, the email notifications upon the different status of tasks (failure, pending, or success) are turned off by default in the exported JSON data.

June 18, 2019

Workflow is now available under Platform in the left navigation panel of Zuora UI for all users having access to Zuora Production environments. You need to purchase Workflow before you can use it. 

For existing users of the Production Build of Workflow, the previously configured permissions must be updated by tenant administrators in Production environments. To learn about how to update the permissions, see Authentication for Standard Users.

June 4, 2019

Zuora Workflow is now available as a trial to all users having access to Zuora Sandbox environment. An enhancement has been implemented to improve user authentication for both Sandbox and Production environments.

The Zuora Workflow trial is only available in Zuora Sandbox environment. It includes up to 50,000 executed tasks per year. To learn more about how to configure and utilize Zuora Workflow, see Workflow.

Trial Version of Zuora Workflow

  • All users with access to Zuora Sandbox environment will be provisioned a trial of Zuora Workflow.

  • Each trial includes 50,000 tasks per year.

  • The trial will not impact customers currently using Zuora Workflow in the Sandbox environment.


  • Updated Workflow Authentication
    All previously configured permissions for Zuora Workflow must be updated by tenant administrators in Zuora Sandbox and Production environments.
    To learn about how to update your authentication, see Authentication for Standard Users.

Limitation of Zuora Workflow in Sandbox Environment

  • Data from an executed workflow will only be stored for 14 days.
    Effective immediately, all data stored from executed workflows older than 14 days in Zuora Sandbox environment will be purged from the Zuora Workflow database. The removal of data older than 14 days will be an automatic process that requires no configuration.

May 31, 2019

This release includes a new tab on the landing page of Workflow to provide a central place for all important information about workflows and tasks. 

New Features

A new tab called Overview has been added to the landing page of Workflow as the default tab. It contains a dashboard that shows the most important information about your workflows and tasks, including failed tasks, failed workflows, and workflows of different priorities in the queue. The dashboard will improve user experience and help customers get to the key information faster.

The layout of tabs on the landing page has also been adjusted slightly.

To learn more about the new user interface elements, see Workflow User Interface.