RevPro network

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RevPro network

A fixed set of IP addresses are used by RevPro for inbound and outbound communication requests. As part of your network setup, you must ensure the IP addresses are not blocked in the network. To provide remote access to RevPro, set up the VPN profile to add these IP addresses to the VPN routing with the help of your IT team.

IP addresses for US environments

Depending on the environment that is in use, different sets of IP addresses are used. The following IP addresses are used for the environments located in the US:

US environment IP addresses

Production

(effective starting from May 18, 2019)

  • 34.236.32.128/26
  • 34.202.197.64/27
  • 54.210.249.130
  • 54.82.156.243
  • 107.23.185.151
  • 35.171.248.123
  • 54.175.207.28
  • 52.86.250.234
  • 35.172.149.105
  • 34.195.152.119
  • 34.196.77.153
  • 23.22.163.58
  • 34.197.214.53
  • 52.201.160.104
Sandbox
  • 34.210.91.64/27
  • 34.214.243.128/26
  • 54.201.247.218
  • 52.88.212.32
  • 52.27.216.29
  • 54.213.163.97
  • 52.88.235.158
  • 34.209.57.30
  • 52.24.39.168
  • 52.41.37.104
  • 52.41.179.51
  • 54.191.46.20
  • 54.68.177.117
  • 54.149.6.1

IP addresses for European environments

The following IP addresses are used by the environments located in Europe:

European environment IP addresses

Production

(effective starting from May 11, 2019)

3.120.121.192/26
Sandbox 99.80.34.0/27

Test network connectivity

After you complete network configuration for RevPro, it is recommended to test your network connection to the RevPro application server, integration server, and the secure file transfer (SFTP) server.

Complete the following steps to test the server connection:

  1. Use a Windows or UNIX operating system to telnet to TCP port 443 for the application server.
    For example, if your application server URL is https://mylink.revprooncloud.com, enter telnet mylink.revprooncloud.com 443 in the command console.
  2. Telnet to TCP port 443 for the integration server.
    For example, type the following script in the command console:
    • Production: telnet integration.revprooncloud.com 443
    • Sandbox: telnet integration-sandbox.revprooncloud.com 443
  3. Telnet to TCP port 22 for the SFTP server.
    For example, type the following script in the command console:
    • Production: telnet integration-sftp.revprooncloud.com 22
    • Sandbox: telnet integration-sandbox-sftp.revprooncloud.com 22

If any connection cannot be established, contact the RevPro team and provide the public IP range of your office location. The RevPro team will add the public IP addresses for your office location to the whitelist.

Maintenance schedule

RevPro performs scheduled maintenance with minimal impact once every quarter. The maintenance notification is posted in Zuora Community 15 days in advance. It is recommended that you subscribe to the Release Notification to be well informed of the upcoming maintenance.

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