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  • Prepaid with Drawdown FAQs
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Prepaid_with_Drawdown/AB_Prepaid_with_Drawdown_FAQs
    Provides a list of common questions about Prepaid with Drawdown and our answers.
  • Threshold Notification
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Usage/Threshold_Notification
    Describes the Threshold Notification feature, which enables you to receive notifications when customized consumption thresholds for prepaid balance or unbilled usage are being exceeded.
  • Prepaid balance transactions
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Prepaid_with_Drawdown/RR_Prepaid_balance_transactions
    Explains prepaid balance transactions that increase or decrease a customer's prepaid balance.
  • Import usage data
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Usage/AC_Import_Usage_Data
    Explains how to download the usage template and upload usage data into Zuora. Describes the usage file format
  • Import mass usage records
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Usage/AD_Import_Mass_Usage_Records
    Describes how to import mass usage records
  • Prepaid with Drawdown Troubleshooting
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Prepaid_with_Drawdown/QQ_Prepaid_with_Drawdown_Troubleshooting
    Explains how to troubleshoot common errors when using the Prepaid with Drawdown feature.
  • Track prepaid balance
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Prepaid_with_Drawdown/OO_Track_prepaid_balance
    Track a subscription's prepaid balance changes through Zuora UI and Data Query.
  • Cancel prepayment subscription
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Prepaid_with_Drawdown/KK_Cancel_prepayment_subscription
    How to cancel prepayment subscription through Order action.
  • Remove prepayment product from subscription
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Prepaid_with_Drawdown/MM_Remove_prepayment_product_from_subscription
    How to remove prepaid products from subscription through Order action.
  • Manage prepayment and drawdown charge
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Prepaid_with_Drawdown/DD_Manage_prepayment_and_drawdown_charge
    Explains how to update, query, and delete prepayment charge and drawdown charge.
  • Usage charge proration
    https://knowledgecenter.zuora.com/Zuora_Billing/Bill_your_customers/Usage_billing_-_prepayment%2C_credits_and_commitment/Usage/Unbilled_Usage/Usage_charge_proration
    Describes the Usage charge proration feature.