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Unapplied Payments

Zuora

Unapplied Payments

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Use the Unapplied Payments feature to create unapplied payments under the following circumstances:

  • You do not know what customer account the payment belongs to.
  • You know what customer account the payment belongs to, but you do not know which invoice the payment is applied to.
  • You receive a payment from your customer that exceeds the balance on their invoice.
  • You receive a payment from your customer before the invoice has been created.