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Zuora Data Centers

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Zuora Data Centers

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As of July 2017, Zuora operates two geographically separated data centers in US and Europe (Germany).

The Zuora EU Data Center is a completely isolated instance of the Zuora services, hosted completely in the cloud. No customer data is copied or replicated between US and EU.

The EU Data Center supports:

  • The Production and the Sandbox environments of Zuora. The Performance Test and Production Copy Environments are not supported in the EU Data Center
  • Zuora REST API. Zuora SOAP API is no longer officially supported for new customers in the EU Data Center.
  • The same on-boarding process for new customers as in US Data Center
  • All Zuora products except Collect, Workflow, Commerce, and Marketplace
  • EU-specific Login Page

A separate login page is provided for EU Data Center customers in order to offer customers security, usability, and ease of implementation.

The EU Data Center follows the same release cadence and schedule as the US Data Center.

A single Multi-entity customer cannot span multiple data centers, i.e. US and EU.

Environment URLs

The tables below list the relevant Zuora services URLs.

Production Environments URLs

Service US Production EU Production

Login

www.zuora.com/apps/

eu.zuora.com/

REST API

rest.zuora.com/

rest.eu.zuora.com/

SOAP

www.zuora.com/apps/services/

Not supported

Sandbox Environments URLs

Service US Sandbox EU Sandbox

Login

apisandbox.zuora.com/apps/

sandbox.eu.zuora.com/

REST API

rest.apisandbox.zuora.com/

rest.sandbox.eu.zuora.com/

SOAP

apisandbox.zuora.com/services/

Not supported

Performance Test Environment URLs

The Performance Test Environment is available in the US data center only. The Zuora services URLs of the Performance Test Environment are:

  • Login - pt1.zuora.com/apps/
  • REST API - rest.pt1.zuora.com/
  • SOAP - pt1.zuora.com/apps/services/

See Zuora Testing Environments for more information about the Performance Test Environment.

Production Copy Environment URLs

Production Copy Environments are available in the US data center only. The Zuora services URLs of a Production Copy Environments are:

  • Login - servicesn.zuora.com/apps/, where n is a number allocated during provisioning
  • REST API - Submit a request at Zuora Global Support to enable the REST API and obtain the URL
  • SOAP - servicesn.zuora.com/apps/services/, where n is a number allocated during provisioning

See Zuora Testing Environments for more information about Production Copy Environments.