Zuora Data Centers
Zuora operates the following data centers:
- US Cloud Data Center 1 - Default region for Zuora's services. Located in North America. Available since September 2020.
- US Cloud Data Center 2 - Region for Zuora's services dedicated for Zuora customers who started using Zuora's services before September 2020. Located in North America.
- EU Cloud Data Center - Isolated region for Zuora's services. Located in the European Union (Germany). Available since July 2017.
- APAC Cloud Data Center - Isolated region for Zuora's services. Located in the Asia-Pacific region (Japan). Available starting October 1, 2024.
All data centers follow the same customer onboarding process, product release cadence, and product deployment schedule.
Note that it is not possible for a multi-entity hierarchy to span multiple data centers.
US Cloud Data Center 1
The US Cloud Data Center 1 is intended for use by Zuora customers who are based outside the European Union. This data center is the default data center for Zuora customers whose tenants are provisioned after September 2020.
If your organization has a tenant in the US Cloud Data Center 1, use the following URLs or SDK enum values to access Zuora's services:
| Service | Production Environment | API Sandbox Environment | Zuora Central Sandbox | Zuora Developer Sandbox |
|---|---|---|---|---|
| Tenant UI login | https://na.zuora.com/ | https://sandbox.na.zuora.com/ | https://test.zuora.com/ | https://test.zuora.com/ |
| REST API | https://rest.na.zuora.com/ | https://rest.sandbox.na.zuora.com/ | https://rest.test.zuora.com/ | https://rest.test.zuora.com/ |
| SDK enum value | PROD_NA | SBX_NA | CSBX | CSBX |
US Cloud Data Center 2
The US Cloud Data Center 2 is maintained for use by customers who started using Zuora's services before September 2020.
If your organization has a tenant in the US Cloud Data Center 2, use the following URLs and SDK enum values to access Zuora's services:
| Service | Production Environment | API Sandbox Environment | Performance Test Environment (No longer offered) |
Production Copy Environment (No longer offered) |
|---|---|---|---|---|
| Tenant UI login | https://www.zuora.com/apps/ | https://apisandbox.zuora.com/apps/ | https://pt1.zuora.com/apps/ | https://servicesn.zuora.com/apps/, where n is a number allocated during provisioning |
| REST API | https://rest.zuora.com/ | https://rest.apisandbox.zuora.com/ | https://rest.pt1.zuora.com/ | Submit a request at Zuora Global Support to enable the REST API in your tenant and obtain the base URL for REST endpoints. See REST endpoint base URL of Production Copy (Service) Environment for existing and new customers for more information. |
| SOAP API | https://www.zuora.com/apps/services/ | https://apisandbox.zuora.com/apps/services/ | https://pt1.zuora.com/apps/services/ | https://servicesn.zuora.com/apps/services/, where n is a number allocated during provisioning |
| SDK enum value | PROD | SBX | N/A | N/A |
EU Cloud Data Center
The EU Cloud Data Center is intended for use by Zuora customers who are based in the European Union. Zuora does not copy or replicate customer data between this data center and any other data centers.
If your organization has a tenant in the EU Cloud Data Center, use the following URLs and SDK enum values to access Zuora's services:
| Service | Production Environment | API Sandbox Environment | Zuora Central Sandbox | Zuora Developer Sandbox |
|---|---|---|---|---|
| Tenant UI login | https://eu.zuora.com/ | https://sandbox.eu.zuora.com/ | https://test.eu.zuora.com/ | https://test.eu.zuora.com/ |
| REST API | https://rest.eu.zuora.com/ | https://rest.sandbox.eu.zuora.com/ | https://rest.test.eu.zuora.com/ | https://rest.test.eu.zuora.com/ |
| SDK enum value | PROD_EU | SBX_EU | CSBX_EU | CSBX_EU |
APAC Cloud Data Center
The APAC Cloud Data Center is dedicated for new Zuora customers to host their data in the latest data center located in Japan.
If your organization has a tenant in the Japan Data Center, use the following URLs to access Zuora's services:
| Service | Production Environment | API Sandbox Environment | Zuora Central Sandbox | Zuora Developer Sandbox |
|---|---|---|---|---|
| Tenant UI login | https://ap.zuora.com/ | N/A | https://test.ap.zuora.com/ | https://test.ap.zuora.com/ |
| REST API | https://rest.ap.zuora.com/ | N/A | https://rest.test.ap.zuora.com/ | https://rest.test.ap.zuora.com/ |