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GlobalCollect (WebCollect Merchant Link) -- Reconciliation Only

Zuora

GlobalCollect (WebCollect Merchant Link) -- Reconciliation Only

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The GlobalCollect (WebCollect Merchant Link) - Reconciliation Only gateway reconciles payments processed by the GlobalCollect (WebCollect Merchant Link) gateway.

This feature is in Limited Availability. If you want to have access to the feature, submit a request at Zuora Global Support. 

GlobalCollect (WebCollect Merchant Link) Gateway Reconciliation Timeline

Gateway Reconciliation job for GlobalCollect (WebCollect Merchant Link) is scheduled to start at 3:00 pm (PST) every day.

The following illustration shows the timeline for each reconciliation period. Specifically, please note that the Gateway Reconciliation job run on a particular day will actually be processing data from the prior day.

Supported Gateway Reconciliation Event Types

GlobalCollect (WebCollect Merchant Link) - Reconciliation Only supports the following Gateway Reconciliation event types:

  • Settlement
  • Chargeback
  • Rejection

Supported Gateway Reconciliation Status

GlobalCollect (WebCollect Merchant Link) - Reconciliation Only supports only the following Gateway Reconciliation status:

Gateway Reconciliation event type Supported Gateway Reconciliation status Corresponding response from the gateway 
Transaction Settled Credit Card payment settled recordCategory = "+" and recordType = "ON"
Direct Debit settled recordCategory = "+" and recordType = "AP"
Credit Card refund settled recordCategory = "-" and recordType = "CR"
Transaction Rejected Credit Card payment settlement refused recordCategory = "-" and recordType = "ON"
An online settlement for an authorized Credit Card payment was refused recordCategory = "X" and recordType = "RS"
Credit Card payment rejected after successful authorization recordCategory = "X" and recordType = "RN"
A Direct Debit payment has been rejected by the bank of the consumer recordCategory = "X" and recordType = "AB"
A Direct Debit payment has been rejected by GlobalCollect recordCategory = "X" and recordType = "AG"
A Direct Debit payment previously reported as settled (recordCategory = "+" and recordType = "AP") has been reversed for some reason recordCategory = "-" and recordType = "AR"
Transaction Reversed Chargeback on collected Credit Card payment recordCategory = "-" and recordType = "CB"

To understand how Zuora will subsequently process these Gateway Reconciliation events, see Gateway Reconciliation for more information.

Configure the GlobalCollect (WebCollect Merchant Link) - Reconciliation Only Gateway

  1. Navigate to Z-Payments Settings > Setup Payment Gateway. 
  2. Select GlobalCollect (WebCollect Merchant Link) - Reconciliation Only from the Gateway Type drop-down menu.
  3. Click create gateway.

reconciliation_gc.png

Common Configuration Fields

There are some common fields you must complete for every gateway configuration. We recommend reviewing Setting Up Payment Gateways for information on these fields: 

  • Type
  • Name
  • Use Gateway Test Environment
  • Merchant ID
  • SFTP Username

The SFTP username (for reconciliation)

  • SFTP Password

The SFTP username (for reconciliation)

  • Default Authorization Amount (not applicable)
  • Verify new payment method (not applicable)
  • Verify updated payment method (not applicable)

Once you have entered the necessary information, click save gateway information.

Gateway Reconciliation job status can be viewed beginning at 3:00 pm (PST).