GlobalCollect (WebCollect Merchant Link) -- Reconciliation Only
The GlobalCollect (WebCollect Merchant Link) - Reconciliation Only gateway reconciles payments processed by the GlobalCollect (WebCollect Merchant Link) gateway.
This feature is in Limited Availability. If you want to have access to the feature, submit a request at Zuora Global Support.
GlobalCollect (WebCollect Merchant Link) Gateway Reconciliation Timeline
Gateway Reconciliation job for GlobalCollect (WebCollect Merchant Link) is scheduled to start at 3:00 pm (PST) every day.
The following illustration shows the timeline for each reconciliation period. Specifically, please note that the Gateway Reconciliation job run on a particular day will actually be processing data from the prior day.
Supported Gateway Reconciliation Event Types
GlobalCollect (WebCollect Merchant Link) - Reconciliation Only supports the following Gateway Reconciliation event types:
- Settlement
- Chargeback
- Rejection
Supported Gateway Reconciliation Status
GlobalCollect (WebCollect Merchant Link) - Reconciliation Only supports only the following Gateway Reconciliation status:
Gateway Reconciliation event type | Supported Gateway Reconciliation status | Corresponding response from the gateway |
---|---|---|
Transaction Settled | Credit Card payment settled | recordCategory = "+" and recordType = "ON" |
Direct Debit settled | recordCategory = "+" and recordType = "AP" | |
Credit Card refund settled | recordCategory = "-" and recordType = "CR" | |
Transaction Rejected | Credit Card payment settlement refused | recordCategory = "-" and recordType = "ON" |
An online settlement for an authorized Credit Card payment was refused | recordCategory = "X" and recordType = "RS" | |
Credit Card payment rejected after successful authorization | recordCategory = "X" and recordType = "RN" | |
A Direct Debit payment has been rejected by the bank of the consumer | recordCategory = "X" and recordType = "AB" | |
A Direct Debit payment has been rejected by GlobalCollect | recordCategory = "X" and recordType = "AG" | |
A Direct Debit payment previously reported as settled (recordCategory = "+" and recordType = "AP") has been reversed for some reason | recordCategory = "-" and recordType = "AR" | |
Transaction Reversed | Chargeback on collected Credit Card payment | recordCategory = "-" and recordType = "CB" |
To understand how Zuora will subsequently process these Gateway Reconciliation events, see Gateway Reconciliation for more information.
Configure the GlobalCollect (WebCollect Merchant Link) - Reconciliation Only Gateway
- Navigate to Z-Payments Settings > Setup Payment Gateway.
- Select GlobalCollect (WebCollect Merchant Link) - Reconciliation Only from the Gateway Type drop-down menu.
- Click create gateway.
Common Configuration Fields
There are some common fields you must complete for every gateway configuration. We recommend reviewing Setting Up Payment Gateways for information on these fields:
- Type
- Name
- Use Gateway Test Environment
- Merchant ID
- SFTP Username
The SFTP username (for reconciliation)
- SFTP Password
The SFTP username (for reconciliation)
- Default Authorization Amount (not applicable)
- Verify new payment method (not applicable)
- Verify updated payment method (not applicable)
Once you have entered the necessary information, click save gateway information.
Gateway Reconciliation job status can be viewed beginning at 3:00 pm (PST).