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Billing Connector for Netsuite GL


Billing Connector for Netsuite GL

NetSuite Connector is an optional solution that leverages the core capabilities of both the Zuora and NetSuite applications. Zuora manages complex subscriptions and NetSuite is a hosted General Ledger (GL) System.

The NetSuite Connector User Guide describes how to install, configure, and use NetSuite Connector. In addition, it contains reference and troubleshooting information.

All NetSuite Connector customers are allowed for one 120-day trial instance per account. All instances created after the 120-day expiration require the purchase of a license. After a license has been purchased, you can assign the license to this instance via submitting a request to Zuora Global Support. Instances with an associated license are permanent.


The NetSuite Connector has the following limitations:

  • NetSuite Connector is not compatible with the Prepaid Drawdown Zuora Connect app.
  • NetSuite Connector is not compatible with Automated Revenue Management (ARM).
  • Zuora does not recommend that you create orders from NetSuite to Zuora because it can cause potential problems.
  • Netsuite’s integration ID is not synchronized on invoice items when Invoice settlement is enabled.
  • NetSuite Connector cannot sync adjusted accounting codes from the Invoice Item Adjustment (IIA) to Netsuite.
  • You cannot sync existing custom fields or add custom fields to the synced objects.
  • Avoid using double quotation mark (") and comma (,) in Account Name because it will cause data sync issues. 
  • NetSuite Connector can support syncing a maximum of 6,000 credit memos in a single job run. 
  • Unsupported charge models include high water mark, pre-rated, and multi-attribute pricing. For more information, see Charge Models.