Skip to main content

Zuora Reporting limitations

Zuora

Zuora Reporting limitations

  1. Last updated
  2. Save as PDF

Zuora Reporting has the following limitations:

  • When exporting report results, the export may fail with the error message "504 Gateway Time-out" if the CSV file is larger than 25MB.
  • When sending report results as an email attachment, the email will not be sent if the CSV file is larger than 25MB.
  • Zuora Reporting does not support Custom Objects.
  • Zuora Reporting does not support Data Access Control. Only users with the top-level tag in the Data Access Control hierarchy will be able to access the Zuora Reporting application.
  • In Zuora Reporting, the Charge Model field on the Rate Plan Charge or Product Rate Plan Charge objects will have values of 'CustomChargeModel' for any of the three following charge models: MultiAttributePricing, PreratedPerUnit, PreratedPricing, HighWaterMarkVolumePricing, HighWaterMarkTieredPricing.