Use the following steps to check the sync status and download sync logs.
Viewing Sync Results
To view the sync execution results and logs:
- In Zuora Marketplace, navigate to My Connect > Tenants.
- Hover on the Zuora Login in Tenant Logins list and click Apps.
- Click Apps tab in the login details page.
- Hover on the connector instance that you use to run the sync. Click Launch.
- Click Logs in your instance of Zuora Connector for NetSuite. The sync process list is then displayed.
- Click Download Logs to download the sync logs.
- Select the type of log to Download. See the following log types.
- Info: the log of the entire sync process.
- Warning: the log that contains the specific warnings in the sync process.