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Triggering conditions

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Triggering conditions

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Within a product rate plan charge, under Timing and Frequency of Charges, there is a trigger condition that controls when the recurring charge becomes active and starts billing. Note that in the trigger condition, a date exceeding 2100 is not supported.

Triggering condition types

When setting up your rate plan charge, the following triggering conditions are available

  • Upon Contract Effective: This charge is active on the effective date of the contract that governs the applicable subscription.
  • Upon Service Activation: This charge is active on the date the customer is provided access to the services or products.
  • Upon Customer Acceptance: This charge is active on the date the customer accepts the services or products.
  • Upon a Specific Date: This charge is active on the specified date and billing can start. This trigger is available only from a subscription rate plan charge, not from the product rate plan charge.