The Annual List Price feature is in the Early Adopter phase. We are actively soliciting feedback from a small set of early adopters before releasing it as generally available. To manage and access features from the self-service interface, see Manage Features.
In this use case, you cancel subscriptions that have multiple charges with the credit calculated based on the annual prices, and a credit memo is generated.
This use case is based on the precondition documented in Create orders containing multiple subscriptions and multiple charges with annual prices. An order with four subscriptions is created, with the same charge start date of 1 January 2022 and end date of 31 December 2022.
Assume that you want to cancel your subscriptions on 1 November 2022, the following table lists the updated detailed information of the four subscriptions.
|Subscription number||Term start date||Term (Month)||Charge number||Charge start date||Charge end date||Selling price||Billing period (Month)||Billing cycle day|
To cancel subscriptions in the existing order and generate a credit memo for the cancellation, perform the steps in Create an order to cancel subscriptions to cancel the existing subscriptions and activate the new order.
A credit memo is generated, containing four credit memo items. The total credit amount of $11,700.00 is the calculation result of 70200−(70200÷12)×10 based on the following formula:
Total invoice amount − (Total invoice amount ÷ Subscription term) × Billing period
The following table lists the amount that is proportionally distributed to each subscription, and the service period of each credit memo item contained in credit memo CM001.
|Credit memo item||Service start date||Service end date||Amount||Total amount|
|Credit Memo Item 1||11/01/2022||12/31/2022||$6,150.00||$11,700.00|
|Credit Memo Item 2||11/01/2022||12/31/2022||$3,583.34|
|Credit Memo Item 3||11/01/2022||12/31/2022||$1,833.33|
|Credit Memo Item 4||11/01/2022||12/31/2022||$133.33|
The credit amount for each subscription charge is calculated based on the following formula:
Total credit amount ÷ Total invoice amount × Selling price
For example, the credit amount for subscription charge C1 is $6,150.00, the calculation result of 11700÷70200×36900.