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Knowledge Center > Subscriptions > Subscriptions > Subscription Amendments > Create an Amendment > Update a Product (Amendment) > Update a Product on Subscription with a Future-dated Remove

Update a Product on Subscription with a Future-dated Remove

You can create an Update Product amendment even if there is already a future-dated Remove Product amendment on the subscription. 

For example:

  • A customer subscribes to your Basic Service for one year starting on January 1, 2018.
  • In July, the customer wants to remove the service on a future date, January 1, 2019 to avoid the subscription is renewed automatically. So you create a future-dated Remove Product amendment by setting the effective date to January 1, 2019. 
  • In August, the customer wants to upgrade to your Premium Service starting on October 1, 2018. So you create an Update Product amendment by setting update date on October 1, 2018. 

The following table lists the services your customer has subscribed to:

Service Name Effective Date and End Date

Basic Service

January 1, 2018 - September 30, 2018

Premium Service

October 1, 2018 - January 1, 2019

You can create an Update Product amendment before a future-dated Remove Product amendment on the subscription in Zuora UI, SOAP API, and REST API.

Using the Zuora User Interface

You can use the Zuora UI to update a product even when a future-dated Remove Product amendment already exist on the subscription.

When you update a product, select the Show removed products check box before selecting a product to update in the Amendment Detail panel. The products with Remove Product amendments are shown in the select product list. The following figure shows a rate plan that has a Remove Product amendment on the subscription.

Update a product before a future-date removal

 Using the Zuora APIs 

You can use Zuora SOAP API and REST API to update a product even when future-dated Remove Product amendments already exist on the subscription:

See Using the Zuora API to Update a Product for more information.

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