You can create an Update Product amendment even if there is already a future-dated Remove Product amendment on the subscription.
For example:
The following table lists the services your customer has subscribed to:
Service Name | Effective Date and End Date |
---|---|
Basic Service | January 1, 2018 - September 30, 2018 |
Premium Service | October 1, 2018 - January 1, 2019 |
You can create an Update Product amendment before a future-dated Remove Product amendment on the subscription in Zuora UI, SOAP API, and REST API.
You can use the Zuora UI to update a product even when a future-dated Remove Product amendment already exist on the subscription.
When you update a product, select the Show removed products check box before selecting a product to update in the Amendment Detail panel. The products with Remove Product amendments are shown in the select product list. The following figure shows a rate plan that has a Remove Product amendment on the subscription.
You can use Zuora SOAP API and REST API to update a product even when future-dated Remove Product amendments already exist on the subscription:
For SOAP API, see the Updating a Product use case and follow the instructions based on your WSDL version.
For REST API, use the Update subscription method.
See Using the Zuora API to Update a Product for more information.